To make Greenshot handle the Print Screen key in Windows 11, turn off Windows’ Use the Print screen key to open screen capture setting, restart Greenshot, and confirm the key is assigned to the capture action you want. If another utility has claimed the key, disable that utility’s screenshot shortcut or choose an unused Greenshot hotkey.
Greenshot is a background application rather than a Windows file-association choice. It runs from the notification area, and its configured hotkeys start captures. The practical meaning of making it your default screenshot app is therefore giving Greenshot ownership of the shortcut you press most often, usually Print Screen. Greenshot’s help page explains its tray menu and customizable capture keys.
Disable Windows 11’s Print Screen capture assignment
- Open the Windows Start menu and search for open screen. Greenshot’s Windows 11 instructions use this search to locate the setting named Use the Print screen key to open screen capture.
- Turn Use the Print screen key to open screen capture off. This stops Windows from routing Print Screen to its built-in screen-capture function instead of allowing Greenshot to receive it. The setting is described in Greenshot’s Print Screen troubleshooting guide.
- Restart Greenshot. Exit it from the notification-area icon, then launch it again. Greenshot normally remains available in the background through that icon.
Confirm Greenshot owns the intended hotkey
- Open Greenshot’s settings from its notification-area icon.
- Review the capture-hotkey assignments and make sure Print Screen is assigned to the action you want, such as capturing a region, window, or full screen. Greenshot documents customizable capture hotkeys in its help.
- Close the settings and press Print Screen once. The result should follow the action shown in Greenshot’s hotkey configuration. If nothing happens, leave Greenshot running and continue with the conflict checks below.
What to check when Print Screen still does not work
Another application has reserved the key
Greenshot specifically identifies Microsoft OneDrive and Dropbox as applications whose screenshot features can interfere with Print Screen. Open each application’s screenshot or automatic-save settings. Turn off the competing Print Screen feature, or assign Greenshot a different unused combination. See the documented conflict guidance in Greenshot’s FAQ.
Greenshot is not running in the background
Look for the Greenshot icon in the notification area. If it is absent, start Greenshot and repeat the test. The tray icon is the normal entry point for its settings and manual capture commands, as described in the official help.
The Tool Desk
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- KEYBOARD: The keyboard works for Windows with hot keys that enable easy access to Media, My Computer, Mute, Volume up/down, and Calculator
- EASY SETUP: Experience simple installation with the USB wired connection
- VERSATILE COMPATIBILITY: This keyboard is designed to work with multiple Windows versions, including Vista, 7, 8, 10 offering broad compatibility across devices.
- SLEEK DESIGN: The elegant black color of the wired keyboard complements your tech and decor, adding a stylish and cohesive look to any setup without sacrificing function.
- FULL-SIZED CONVENIENCE: The standard QWERTY layout of this keyboard set offers a familiar typing experience, ideal for both professional tasks and personal use.
Print Screen is assigned to the wrong Greenshot action
A key can appear to be working while launching an unexpected capture mode if it is mapped differently than you expect. Reopen Greenshot’s settings, inspect the hotkey rows, and assign Print Screen to the desired action. Test again after saving the change.
Use a different shortcut when the key cannot be freed
If OneDrive, Dropbox, or another required utility must keep Print Screen, choose another unused combination in Greenshot’s hotkey settings. This avoids a fight over the same key while preserving Greenshot’s capture workflow. Greenshot’s troubleshooting page lists an alternative hotkey as the practical workaround when Print Screen remains unavailable.
Rank #2
- Reliable Plug and Play: The USB receiver provides a reliable wireless connection up to 33 ft (1), so you can forget about drop-outs and delays and you can take it wherever you use your computer
- Type in Comfort: The design of this keyboard creates a comfortable typing experience thanks to the low-profile, quiet keys and standard layout with full-size F-keys, number pad, and arrow keys
- Durable and Resilient: This full-size wireless keyboard features a spill-resistant design (2), durable keys and sturdy tilt legs with adjustable height
- Long Battery Life: MK270 combo features a 36-month keyboard and 12-month mouse battery life (3), along with on/off switches allowing you to go months without the hassle of changing batteries
- Easy to Use: This wireless keyboard and mouse combo features 8 multimedia hotkeys for instant access to the Internet, email, play/pause, and volume so you can easily check out your favorite sites
Special-key combinations and the Windows key
Greenshot’s FAQ notes that some special keys, including the Windows key, cannot be entered directly in the hotkey panel. To configure such a combination, exit Greenshot completely, edit the relevant hotkey entry in its configuration file, and start Greenshot again. Follow the procedure in How can I use the Windows key as global hotkey for Greenshot?. Do not edit the file while Greenshot is running, because the application may overwrite the change when it closes.
A reliable verification routine
Use this short checklist after changing Windows or Greenshot settings:
Rank #3
- All-day Comfort: The design of this standard keyboard creates a comfortable typing experience thanks to the deep-profile keys and full-size standard layout with F-keys and number pad
- Easy to Set-up and Use: Set-up couldn't be easier, you simply plug in this corded keyboard via USB on your desktop or laptop and start using right away without any software installation
- Compatibility: This full-size keyboard is compatible with Windows 7, 8, 10 or later, plus it's a reliable and durable partner for your desk at home, or at work
- Spill-proof: This durable keyboard features a spill-resistant design (1), anti-fade keys and sturdy tilt legs with adjustable height, meaning this keyboard is built to last
- Plastic parts in K120 include 51% certified post-consumer recycled plastic*
- The Windows setting Use the Print screen key to open screen capture is off.
- Greenshot has been restarted after the Windows change.
- The Greenshot notification-area icon is visible.
- Print Screen is assigned to the intended capture action in Greenshot’s settings.
- OneDrive, Dropbox, and any other screenshot utility are not claiming the same key.
- Pressing Print Screen produces the configured Greenshot behavior.
If every item is true and the key still fails, use an unused Greenshot shortcut. That separates a keyboard-level or software-conflict problem from Greenshot’s capture configuration.
Version and Windows-edition notes
The Greenshot help page reviewed for these instructions displays version 1.2.10. Menu wording can differ in a later Greenshot release, so use the equivalent settings and hotkey controls in the version installed on your PC. The documented Windows route is specifically for Windows 11; the setting name and location may differ on another Windows edition.
Rank #4
- Fluid Typing Experience: Laptop-like profile with spherically-dished keys shaped for your fingertips delivers a fast, fluid, precise and quieter typing experience
- Automate Repetitive Tasks: Easily create and share time-saving Smart Actions shortcuts to perform multiple actions with a single keystroke with the Logi Options+ app (1)
- Smarter Illumination: Backlit keyboard keys light up as your hands approach and adapt to the environment; Now with more lighting customizations on Logi Options+ (1)
- More Comfort, Deeper Focus: Work for longer with a solid build, low-profile design and an optimum keyboard angle that is better for your wrist posture
- Multi-Device, Multi OS Bluetooth Keyboard: Pair with up to 3 devices on nearly any operating system (Windows, macOS, Linux, Googlebook OS) via Bluetooth Low Energy or included Logi Bolt USB receiver (2)
Or skip the browser setup
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Best Value
- All-day Comfort: This USB keyboard creates a comfortable and familiar typing experience thanks to the deep-profile keys and standard full-size layout with all F-keys, number pad and arrow keys
- Built to Last: The spill-proof (2) design and durable print characters keep you on track for years to come despite any on-the-job mishaps; it’s a reliable partner for your desk at home, or at work
- Long-lasting Battery Life: A 24-month battery life (4) means you can go for 2 years without the hassle of changing batteries of your wireless full-size keyboard
- Simply plug the USB receiver into a USB port on your desktop, laptop or netbook computer and start using the keyboard right away without any software installation
- Simply Wireless: Forget about drop-outs and delays thanks to a strong, reliable wireless connection with up to 33 ft range (5); K270 is compatible with Windows 7, 8, 10 or later
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Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

