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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallCanon’s CCD image sensor advisory applies to specific older digital cameras and camcorders, not to Canon cameras generally. A bond inside some CCD sensors can loosen—especially after storage or use in hot, humid conditions—so the camera may produce a distorted image or no image at all. The historical free-repair programs have ended in the regions covered by Canon’s notices; whether a camera can still be repaired, and at what cost, must be confirmed with local Canon support or a qualified repair shop.
What the Canon CCD advisory means
Canon reported a problem in part of the CCD sensors fitted to certain legacy digital cameras and video cameras. A wiring-bond connection inside the sensor may come loose. If the CCD can no longer send a normal signal during shooting, images can appear corrupted or may not appear.
This describes a possible hardware failure mechanism, not a diagnosis of every camera with a bad-looking picture. Canon’s notices do not provide a failure-rate estimate and do not say that every unit in a listed model will fail.
Typical symptoms
- A disrupted, distorted or corrupted live image.
- No image in shooting mode, such as a blank preview.
- Captured pictures that are missing or visibly abnormal.
These symptoms can also result from other faults—such as a lens, shutter, display, power or storage problem—so an image fault alone does not prove the CCD advisory applies.
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Which Canon models are listed?
Coverage differs by country. Canon issued separate regional notices, and the lists should not be combined into one worldwide list. Match the exact model name and the country where service would be requested.
Canon Japan notice
The Japan notice lists these digital video cameras:
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- 7.1-megapixel CCD captures enough detail for photo-quality 15 x 20-inch prints
- 3x optical zoom; ISO 1600 and High ISO Auto, 3.0 PureColor LCD
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- Selectable shooting modes and special scene modes
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- FV40, FV50, FV300 and FV400
- IXY DV3 and IXY DV5
Its digital-camera list includes:
- PowerShot A40, A60, A70, A75, A300, A310, A80, A85, A95, S1 IS and S60
- IXY DIGITAL 400, 450, 500 (including White Limited), 320, 200a, 300a, 30 and 30a
Canon Canada notice
Canon Canada’s notice lists the following products:
- PowerShot A40, A60, A70, A75, A80, A85, A300, A310, S1 IS, S200, S230, S330, S400, S410, S500 and S60
- SD100, SD110
- Elura 40MC, Elura 50, ZR60, ZR65MC, ZR70MC, ZR80, ZR85 and ZR90
The Canadian table includes announcement and end-of-repair-service dates. Its contact instructions are for Canadian residents; people elsewhere are directed to Canon’s customer-support center for their own region.
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Canon Australia and New Zealand
Canon Australia published a 2012 service notice with its own affected-model table and stated that the service period for those products had ended. The notice also provides support contacts for Australia and New Zealand. Because the Australian list and administrative dates are regional, use that notice rather than assuming that a model listed in Japan or Canada is covered there.
How to check whether your camera is affected
- Read the exact model marking. Check the front, top, base plate and battery compartment, and distinguish similar names such as PowerShot, IXY DIGITAL, SD and Elura models.
- Identify the service country. Use the Canon notice for the country where you will request service, not simply the country where the camera was purchased.
- Record the symptom. Note whether the preview is blank, the image is distorted, or only saved files are affected. Photograph the camera’s screen and keep an example file if possible.
- Rule out simple causes. Test a charged battery, remove and reinsert the memory card, and check whether menus or playback display normally. Do not open the camera or sensor assembly unless you are trained to work on it.
- Ask for a current assessment. Give Canon support or a reputable camera repair shop the exact model, serial information if requested, country, symptom and photographs. Request confirmation of diagnosis, parts availability, labor cost and return shipping before authorizing work.
Does Canon still repair the CCD sensor for free?
Not under the historical special programs described in these notices. Canon Japan says its free-repair response ended on the dates stated in its notice. Canon Canada says products received after the listed end-of-repair-service date are handled under Canon’s general repair standards and regulations. Canon Australia likewise states that its special service period had ended.
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Those statements concern the old regional programs. They do not establish today’s parts inventory, the price of a CCD replacement, or whether a particular camera is economically or technically repairable. A support representative must make that determination for the relevant country and model.
What to do when the notice’s free period has ended
Contact Canon in your region
Provide the model and symptom and ask whether Canon still accepts the camera, whether a CCD module or other required parts remain available, and what the inspection fee and estimate process are. A notice from another country cannot guarantee service in yours.
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- 0-inch LCD
Consider an independent specialist
A repair shop experienced with legacy cameras may be able to diagnose the sensor and locate compatible parts, but availability varies and no particular provider or price is established by Canon’s notices. Ask for a written estimate and warranty terms. A replacement CCD is model-specific; a generic accessory or repair tool will not solve this fault.
Compare the estimate with the camera’s role
Include diagnostic fees, shipping, parts, labor and the risk that additional age-related faults are found. For a camera used mainly for occasional viewing, preserving the original may be worthwhile; for essential shooting, a modern replacement may be more practical. Make that decision only after receiving a current estimate rather than assuming the old free program still applies.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What the advisory does—and does not—establish
| Question | What the notices establish |
|---|---|
| Is every Canon camera affected? | No. The advisory is limited to particular legacy models listed in regional notices. |
| Will every unit of a listed model fail? | No failure rate is given, and Canon does not say every listed unit will develop the problem. |
| Does hot, humid exposure matter? | Canon associates the bonding problem especially with storage or use in high-temperature, high-humidity conditions; it does not say those conditions are required in every case. |
| Does a blank or distorted image prove the CCD is defective? | No. Other camera faults can produce similar symptoms. |
| Is a free repair guaranteed today? | No. The special regional repair windows described by Canon have ended. |
| Can current repairability be inferred from the notice? | No. Present parts stock, pricing and service acceptance must be checked locally. |
Bottom line for owners
If a listed legacy Canon camera shows a corrupted or missing shooting image, the CCD advisory is a plausible explanation, particularly after hot, humid storage—but it is not proof. Verify the exact model against the notice for your country, document the symptom, and obtain a current diagnosis and estimate. Treat any claim of an automatic free repair as outdated unless Canon support confirms it for your specific region and camera.
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