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Americans are wary of AI, but the polls do not show that they uniformly “hate” it. In Pew Research Center’s June 2025 survey, half of U.S. adults said they were more concerned than excited about AI’s increasing use in daily life. A separate 2025 poll found that most respondents saw AI as doing equal amounts of harm and good. Those answers measure concern and perceived impact—not hatred.
How concerned are Americans about AI?
Pew Research Center asked U.S. adults whether they felt more concerned than excited, more excited than concerned, or equally excited and concerned about the increased use of AI in daily life. In June 2025, 50% chose more concerned, 10% more excited, and 38% equally excited and concerned. The concerned share was 37% in 2021. In Pew’s 2024 survey, 51% were more concerned than excited and 11% more excited than concerned. These are answers to the same general emotion comparison across different survey waves, not a direct measure of how intensely people dislike AI. Pew’s 2025 findings and methods.
The 2025 survey included 5,023 U.S. adults interviewed June 9–15 through Pew’s American Trends Panel. Participants were recruited using national random sampling of residential addresses, interviewed online or by telephone, and weighted to represent U.S. adults.
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No. A May 2025 Bentley University-Gallup survey asked respondents to weigh AI’s harms and benefits overall. A majority, 57%, said it does equal amounts of harm and good; 31% said it does more harm than good; and 12% said it does more good than harm. That balance is less negative than the concern-versus-excitement result, because the questions measure different judgments: one asks about feelings toward growing use, while the other asks for an overall assessment of consequences.
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The Bentley-Gallup poll was a web survey of 3,007 U.S. adults conducted May 5–12 through Gallup’s probability-based panel. Gallup’s report gives the poll’s results.
What do Americans trust AI to do?
Trust depends on who is using AI and what decision it is making. In the 2025 Bentley University-Gallup survey, 31% trusted businesses a lot or some to use AI responsibly. In a separate 2025 Gallup-SCSP report, 30% said they trusted AI somewhat or fully to make fair, unbiased decisions, while 60% said they distrusted it somewhat or fully. These figures should not be combined: the surveys asked about different trust targets and used different response scales.
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The Gallup-SCSP report also found that 39% of respondents used AI sometimes, often, or always in their lives. Use is not the same as trust or approval; someone may use a tool while remaining concerned about its effects or decisions. The report is a collaboration between Gallup and the Special Competitive Studies Project. Read the 2025 report.
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Jobs
In the 2025 Bentley-Gallup survey, 73% believed AI would reduce the total number of U.S. jobs over the next 10 years. This is a forecast respondents expressed, not evidence that AI has already reduced jobs by that amount.
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Creativity and relationships
Pew’s June 2025 survey found that 53% thought AI would worsen people’s ability to think creatively, while 16% expected it to improve that ability. On meaningful relationships, 50% expected AI to make people’s ability to form them worse and 5% expected improvement. These answers capture expectations about human effects, not measured changes in creativity or relationships. Pew’s report also describes a mix of openness to AI’s potential and concern about its impact on human abilities.
Do Americans reject every use of AI?
No. Pew found that attitudes vary by application: people showed some openness to AI for day-to-day assistance and data-heavy tasks, alongside reservations about personal and human-centered roles. The pattern is better described as selective acceptance than blanket rejection. A favorable view of a particular task does not cancel out broader concern about AI’s growing presence in daily life.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How do public views compare with AI experts’ views?
In Pew’s 2024 surveys, 51% of U.S. adults were more concerned than excited about AI’s increased use in daily life, compared with 15% of surveyed AI experts. Pew summarized the difference this way: “AI experts are far more positive than the public about AI’s potential, including on jobs.” The expert survey included 1,013 U.S.-based AI experts recruited from authors and presenters at 21 AI-related conferences. Their responses were unweighted and describe the survey respondents, not a probability sample representing all AI professionals. Pew’s public and expert survey report.
What the latest 2026 survey adds
A June 2026 Gallup-SCSP survey of 3,152 U.S. adults found that 68% described themselves as very or somewhat knowledgeable about AI. The official summary says trust remained low and largely unchanged, and that optimism about economic, productivity, and job effects declined, but it does not provide exact percentages for those trends. The knowledge figure is a self-description, not a test of AI expertise. Gallup’s 2026 survey summary.
So, how much do Americans hate AI?
“Hate” is a punchy headline, not a response measured by these surveys. The clearest evidence is that concern is widespread: half of U.S. adults were more concerned than excited about AI’s increased use in Pew’s June 2025 poll. But most respondents in a separate poll saw AI as doing equal amounts of harm and good, and attitudes shift with the task, trust target, and expected effect. The data support a country that is cautious and divided—not one that uniformly rejects AI.
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