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For a Shopify store that wants a voice assistant on its storefront, three apps with detailed Shopify App Store listings are TalkToPC – AI Voice Agent, Help Pilot Voice Assistant, and Voxi. Their published plans differ in what they answer, how they use store information, and whether usage is counted in minutes or messages. The prices and features below are a snapshot of the listings on October 4, 2026, not independent test results.
How the three Shopify voice AI apps compare
All three listings describe shopper-facing voice support, but they are not directly interchangeable: their published usage units, knowledge sources, and included capabilities differ. The table reflects what each publisher lists; it does not establish comparative answer quality or reliability.
| App | Published storefront capabilities | Knowledge source and integrations | Published plans and usage |
|---|---|---|---|
| TalkToPC – AI Voice Agent | Voice and text support for product, policy, and store questions; transcripts and recordings. The description says 40+ languages are supported, but the separate Languages field lists English. | Listing says it learns products, policies, and store details. Its “Works with” section names Anthropic Claude, Azure, Google Gemini, Kimi k2, OpenAI, and Stripe. | Free: 30 voice-conversation minutes/month, browser conversations only. Starter: $49/month for 900 voice-conversation minutes, including 360 phone-call minutes. Professional: $149/month for 3,000 minutes, including 1,380 phone-call minutes. Business: $399/month for 9,000 minutes, including 4,380 phone-call minutes. Paid tiers list tool calling. |
| Help Pilot Voice Assistant | Hands-free voice chat for product, policy, and order questions. The listing says it replies in the shopper’s language and supports secure order lookup after email verification. | Answers are described as drawing on live Shopify store data; the app works alongside its chatbot. The listing content reviewed did not specify third-party service integrations. | Free: 50 messages/month, including 20 voice chats, with order lookup using email plus order number. Starter: $20/month for 1,000 messages/month and unlimited voice chat. Pro: $50/month for 5,000 messages/month and unlimited voice chat. Paid tiers list a seven-day trial. |
| Voxi | Voice answers about products, orders, shipping, and returns. The listing specifically names English and Spanish and says it works across devices. | Merchants can upload a file or scrape their website to create a knowledge base. The listing describes a customizable assistant voice. | Echo Start: $9.99/month for 20 voice-support minutes/month. Resonance: $19.99/month for 50 minutes/month. Vox Power: $39.99/month for 120 minutes/month. |
Official listings: TalkToPC, Help Pilot, and Voxi. Plans and listing details can change; check the current listing for the terms that apply to your store.
Which app fits the support you need?
Choose TalkToPC if you need a published phone-call allocation
TalkToPC is the only one of these three listings that separately specifies phone-call minutes within its larger voice-conversation allowance. It also has the broadest named set of external integrations in the listings reviewed and lists tool calling on paid plans. Those are feature-list distinctions, not evidence that it answers more accurately or integrates more effectively in practice.
#1 Best Overall
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Check the language discrepancy before relying on it for non-English shoppers: the description says “40+ languages supported out of the box,” while the separate Languages field says English. The listing also claims “sub-second response,” but that is the publisher’s wording, not an independent latency measurement.
Choose Help Pilot if live store data and order questions are central
Help Pilot emphasizes answers based on live Shopify store data and order lookup after email verification. Its paid plans describe voice chat as unlimited, but they also impose monthly message allowances of 1,000 or 5,000 messages. “Unlimited” therefore applies to the voice-chat feature as described, not to unlimited overall plan usage.
Rank #2
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Choose Voxi if its language coverage and small minute-based plans suit your needs
Voxi names English and Spanish support and offers the lowest listed paid entry price in this shortlist: $9.99/month for 20 voice-support minutes. Its other listed tiers provide 50 or 120 minutes per month. The listing’s multilingual description does not establish support for languages beyond the two it specifically names.
Compare the usage meter, not just the monthly price
The plans use different units, so a low monthly price alone does not show how much shopper support a plan covers. TalkToPC and Voxi publish voice-minute allowances; TalkToPC additionally breaks out a phone-call portion on paid plans. Help Pilot publishes message caps, including when describing paid voice chat as unlimited. These measures cannot be converted into a reliable like-for-like cost per conversation from the listed information alone.
Rank #3
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- Fast and Reliable 85W Charging: Offers high-capacity, speedy charging for laptops up to 85W, so you spend less time tethered to an outlet and more time being productive.
- What You Get: Anker USB-C Hub (7-in-1), welcome guide, 18-month warranty, and our friendly customer service.
- Estimate the number and typical length of voice sessions you expect, and whether conversations will be in-browser or by phone.
- For Help Pilot, assess expected total messages rather than voice sessions alone; the listing does not give a conversion between those units.
- Check the current plan terms for what happens at the quota limit, including whether service pauses or additional usage is available. The reviewed listing details do not establish overage terms.
- Recheck listed prices and allowances before subscribing because App Store listings can change.
Check where answers come from and how actions work
A voice assistant is only as dependable as the information it can access and the way that information is maintained. Help Pilot describes live Shopify store data. Voxi describes a knowledge base built by uploaded files or website scraping, so merchants should consider how changes to policies and product information will be reflected there. TalkToPC says it learns products, policies, and store details, but the listing details summarized here do not specify a refresh schedule.
Also distinguish answering from acting. Help Pilot lists order lookup using email and order number, following email verification. TalkToPC lists tool calling on paid tiers, but the listing does not establish what actions are available in each configuration. Voxi’s listed functions center on voice answers; the reviewed listing does not specify order-changing actions. Confirm the exact permissions, authentication flow, and available actions in the current app configuration before exposing customer or order information.
Rank #4
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Verify language support and privacy before launch
Language claims vary in specificity: Voxi names English and Spanish; Help Pilot says it automatically replies in the shopper’s language without naming a language list in the reviewed listing; TalkToPC’s description and Languages field conflict. Test the languages your customers actually use and confirm any limits with the publisher rather than treating broad wording as a guarantee.
Review each app’s current Shopify permissions and privacy policy before enabling access to store or customer information. In particular, confirm how order lookup is configured and what verification is required. The app listings describe publisher-stated features, not an independent privacy or security assessment.
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- Powerful Pass-Through Charging: Supports up to 85W pass-through charging so you can power up your laptop while you use the hub. Note: Pass-through charging requires a charger (not included). Note: To achieve full power for iPad, we recommend using a 45W wall charger.
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These are shopper-facing apps, not Shopify Sidekick
Shopify Sidekick is an assistant inside Shopify Admin, not a voice widget for store visitors. Shopify says Sidekick supports text chat, voice mode, and screen sharing and can help merchants analyze data, manage orders, and edit products, presenting changes for review before applying them. Shopify describes it as an assistant used “to get guidance, generate content, build apps, and complete tasks using everyday language.” See Shopify’s Sidekick documentation.
Agentic storefronts are a separate route for product discovery and commerce through AI channels, including ChatGPT, Google AI Mode and Gemini, Microsoft Copilot, and Meta for eligible products. Their purchase flows vary by channel; they are not an on-page voice assistant. Shopify’s documentation explains the distinction at Agentic storefronts. Shopify’s developer documentation likewise points developers building buyer-facing agents for catalog search, checkout, and order tracking toward the Universal Commerce Protocol: Shopify AI and agents documentation.
What the listings can—and cannot—tell you
The three Shopify App Store pages reviewed showed zero customer reviews each when accessed on October 4, 2026. They are vendor-authored descriptions, not independent evidence of answer accuracy, uptime, conversion impact, or reduced support workload. This comparison is a focused shortlist, not a complete inventory of every Shopify app with voice-support features; other voice-tagged apps exist, but their details are not compared here because the reviewed information did not support a like-for-like feature and price profile.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
