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Zoom Contact Center pricing

#6 of 120 in Call Center SoftwareCall & Contact Center SoftwareContact Center as a Service - Enterprise SoftwareContact Center as a Service - Midmarket Software+2 more

Zoom Contact Center publishes 3 plans on zoom.com — prices checked 23 Sep 2026.

8.9/10Editor score
Visit Zoom
Zoom Contact Center8.9 Visit Zoom

Zoom Contact Center pricing at a glance

Plans Pricing on request No free plan — trial or paid only. Prices checked 23 Sep 2026.
See plans on zoom.com

Zoom Contact Center plans & pricing

PlanPriceKey limits
Essentials Contact CenterNot checked yet
  • Inbound channels: voice, video, chat, and SMS
  • Flow Editor and IVR
  • Real-time transcription
  • Agent CTI integration
Premium Contact CenterNot checked yet
  • All Essentials features
  • Email and social channels
  • Progressive and preview outbound dialers
  • Cobrowse
Elite Contact CenterNot checked yet
  • All Premium features
  • AI Expert Assist
  • Advanced Quality Management
  • Workforce Management

Prices as published by the vendor on zoom.com, checked 23 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    2,500+ integrations: Salesforce, ServiceNow, Google Dialogflow CX, WhatsApp, Gmail
  • Free plan
    No
  • Outbound dialer
    Yes

Our full Zoom Contact Center verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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