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Zammad pricing

#22 of 60 in IT Knowledge Base SoftwareIT Help Desk SoftwareAI IT Service Desk SoftwareCustomer Support Software+3 more

Zammad costs from €7/seat/mo on its cheapest paid plan; 9 plans in all, as listed on zammad.com — prices checked 23 Sep 2026.

6.4/10Editor score
Visit Zammad
Zammad6.4 Visit Zammad

Zammad pricing at a glance

Plans Open source · 30-day trial No free plan — trial or paid only. Prices checked 23 Sep 2026.
See plans on zammad.com

Zammad plans & pricing

PlanPriceKey limits
Starter v2 (hosted, annual billing)€7/seat/mo Monthly price billed annually; prices exclude VAT.
  • Maximum 5 agents
  • 10 MB attachments
  • 20 GB disk space
Starter v2 (hosted, monthly billing)€9/seat/mo Prices exclude VAT.
  • Maximum 5 agents
  • 10 MB attachments
  • 20 GB disk space
Professional v2 (hosted, annual billing)€16/seat/mo Monthly price billed annually; prices exclude VAT.
  • Maximum 35 agents
  • 35 MB attachments
  • 50 GB disk space
Professional v2 (hosted, monthly billing)€18/seat/mo Prices exclude VAT.
  • Maximum 35 agents
  • 35 MB attachments
  • 50 GB disk space
Plus v2 (hosted, annual billing)€25/seat/mo Monthly price billed annually; prices exclude VAT.
  • Unlimited agents
  • 50 MB attachments
  • 150 GB disk space
Plus v2 (hosted, monthly billing)€27/seat/mo Prices exclude VAT.
  • Unlimited agents
  • 50 MB attachments
  • 150 GB disk space
Business (self-hosted support contract)Not checked yet
  • 15 service requests
Enterprise (self-hosted support contract)Not checked yet
  • 45 service requests
Corporation (self-hosted support contract)Not checked yet
  • 95 service requests

Prices as published by the vendor on zammad.com, checked 23 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Free trial
    30 days
  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    7 integrations: Microsoft 365, Microsoft Teams, WhatsApp Business, GitHub, GitLab, Grafana …
  • Free plan
    Yes
  • Paid from
    €7/seat/mo

Our full Zammad verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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