Yotpo SMS & Email
Yotpo SMS & Email: Combines SMS, email, workflows and two-way messaging for ecommerce campaigns. Ranked #16 of 50 in SMS Marketing Software by our editors (7.6/10); pricing: Pricing on request; best for ecommerce teams running SMS and email campaigns.
At a glance
- Editor score7.6 / 10
- PricingPricing on request
- Best forEcommerce teams running SMS and email campaigns
- Facts checked24 Sep 2026
Where it wins
- Runs SMS and email campaigns from a hosted web application
- Automates multi-step messaging and segments audiences
- Supports MMS, two-way conversations and consent controls
Where it doesn't
- Pricing is handled through contact sales
- No integrations are listed
- Support channels list documentation only
Our verdict on Yotpo SMS & Email
Yotpo SMS & Email brings text-message and email campaigns together for ecommerce businesses. It is aimed at merchants who want to coordinate campaigns, automate multi-step messages and target audiences by segment. Campaigns are managed in a hosted web application, and the product is positioned to fit alongside Yotpo’s retention and marketing tools. Its feature set also covers MMS, subscriber replies and consent management, making it a broader messaging option than a tool focused only on one-way SMS sends.
Automation and audience targeting are central to the offering. Teams can create SMS campaigns, manage email campaigns, build multi-step workflows and segment audiences. MMS supports rich-media messages, while two-way conversations allow subscriber responses. Consent and opt-out controls address SMS compliance needs, and GDPR is listed as a compliance area. Together, these capabilities suit ecommerce teams that want to combine promotional messaging with ongoing automated communications. They may be more than needed for organizations seeking only a simple one-way text sender.
Yotpo uses a contact-sales pricing model, so buyers should expect to discuss plans with the vendor rather than choose from a published self-serve price. The public pricing information does not provide a verifiable SMS-specific plan price or message and subscriber quotas, making a direct estimate difficult before sales discussions. The listed support channel is documentation, and no integrations are listed. This is worth weighing for teams that depend on a stated integration ecosystem or prefer support beyond docs. Yotpo SMS & Email fits merchants looking for combined SMS and email campaign capabilities; teams prioritizing transparent published pricing or listed integrations may prefer to compare alternatives.
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Yotpo SMS & Email pricing
Yotpo SMS & Email fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Subscriber limit | Not verified |
| Message limit | Not verified |
| Workflow automation | Yes |
| Audience segmentation | Yes |
| MMS support | Yes |
| Inbound messaging | Yes |
| Compliance tools | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request (source) |
| Website | yotpo.com |
| Facts checked | 24 Sep 2026 |
Alternatives to Yotpo SMS & Email
- Sinch EngageA broad messaging platform for teams that need automation, APIs and multichannel reach.9.4
- KlaviyoA strong fit for ecommerce teams that want SMS alongside deep email data.9.2
- CM.com CampaignsA free, web-based campaign tool with automation, analytics, and broad messaging support.9.0
See all Yotpo SMS & Email alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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