YakChat
YakChat: A Microsoft-focused messaging platform with shared inboxes, automation, and multichannel support. Ranked #15 of 30 in Two-Way SMS Software by our editors (7.1/10); pricing: 14-day trial; best for microsoft users needing broad multichannel messaging.
At a glance
- Editor score7.1 / 10
- Pricing14-day trial
- Best forMicrosoft users needing broad multichannel messaging
- Free planNo
- Shared inboxYes
- Facts checked20 Sep 2026
Where it wins
- Two-way SMS, MMS, RCS, and WhatsApp conversations
- Shared inboxes, archiving, compliance controls, and scheduled messages
- Power Automate workflows plus Teams, Webex, and mobile access
Where it doesn't
- The free offering is limited to a 14-day trial
- Short codes are not offered
- Advanced capabilities are split across multiple plan tiers
Our verdict on YakChat
YakChat is a business messaging platform for organizations that need two-way SMS and multimedia messaging across Microsoft Teams, Cisco Webex, browsers, and mobile apps. It suits customer service, sales, operations, healthcare, government, and other teams that need shared business communications with archiving, contact management, compliance controls, and business numbers. Conversations can include SMS, MMS, RCS, and WhatsApp, while personal and shared inboxes support different communication workflows.
Its strongest fit is the Microsoft ecosystem. YakChat connects with Microsoft Teams, Microsoft 365 contacts, Power Automate, Microsoft Edge, and related tools, while also supporting Cisco Webex, Salesforce, Okta, and several SMS providers. Power Automate workflows can support two-way SMS processes, and browser, iOS, Android, and Chrome extension access give teams several ways to work with messages. Contact import, verification-code routing, opt-in and opt-out controls, automated compliance messages, and message archiving extend the platform beyond basic texting.
The plan structure is feature-led. The 14-day trial includes 50 SMS credits and all features unlocked. Starter adds bring-your-own-number support, Teams/Webex, and WhatsApp; Standard adds multiple inboxes, OTP/2FA text reception, and MMS group chat; Professional adds unlimited SMS subject to fair usage, translation, AI Assist, and RCS. MFA focuses on inbound-only messaging, unlimited SMS, unlimited users, and OTP/2FA reception, while Enterprise includes Starter features and more. YakChat offers toll-free and long-code numbers but not short codes. Choose it for Microsoft-centered teams needing auditable, multichannel messaging; organizations seeking short-code messaging or a simpler narrow-purpose SMS tool should look elsewhere.
Your product? Our editors can test YakChat in depth and publish a review, labelled as paid · from $149/mo →
YakChat pricing
All 6 YakChat plans and prices →
YakChat fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Shared inbox | Yes |
| Workflow automation | Yes |
| Mobile app | Yes |
| API access | Not verified |
| Included messages | 100 messages/mo |
| SMS number types | Multiple |
| Free trial | 14 days |
| Deployment | Cloud, Desktop, Mobile, Browser extension |
| Platforms | Web, iOS, Android, Chrome extension |
| Compliance & security | SOC 2, HIPAA, 2FA |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 19 integrations: Microsoft Teams, Cisco Webex, Salesforce, Microsoft Power Automate, Microsoft Edge, Google Chrome … See all → |
| Pricing | 14-day trial (source) |
| Website | yakchat.com |
| Facts checked | 20 Sep 2026 |
YakChat integrations
YakChat lists 19 integrations on its own site.
- Microsoft Teams
- Cisco Webex
- Salesforce
- Microsoft Power Automate
- Microsoft Edge
- Google Chrome
- Okta
- Tango Extend
- Bandwidth
- Inteliquent
- Telnyx
- Flowroute
- Infobip
- Sinch
- Stour
- Twilio
- Tychron
- VoiceMeUp
- VOIP.ms
See all YakChat integrations →
Alternatives to YakChat
- TextmagicFlexible pay-as-you-go SMS with two-way messaging, workflows, MMS, and compliance tools.8.9
- EZ TextingA structured SMS platform for teams that need campaigns, inboxes, automation, and reporting.8.7
- SakariAffordable two-way SMS with automation, segmentation, MMS, and mobile access.8.5
See all YakChat alternatives →
Used YakChat? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used YakChat for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
YakChat is listed in our Two-Way SMS Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/yakchat/"><img src="https://www.itechguides.com/best/badge/yakchat.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update