Workflow Repair review
A free-to-start shop system that combines repair tracking, sales and inventory.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Workflow Repair brings repair tickets and shop operations together for computer, laptop and other device-repair businesses. It suits solo operators and small shops that want to track jobs alongside sales and parts, rather than manage repair work in a separate tool. Tickets can include a device serial or service tag, technician assignment, priority, deadline and service history. Intake and handover photos, customer signatures, and a status page with email or SMS updates cover key steps in the customer-facing repair process.
The free Starter plan includes 30 repairs per month, clients, basic POS, a parts catalog and QR photos. Starter+ adds transactions, appointments, and roles and permissions; it costs €16 per month with annual billing or €19 month to month. Pro is €49 per month annually or €59 monthly, with reports, inventory, myDATA, documents and time tracking. Business is listed at €79 annually or €99 monthly and includes reports, inventory, myDATA, documents, an e-shop and customer retention. The published plan names place Business after Pro despite its higher price, so compare the feature lists as well as the tier labels.
Its scope extends beyond ticketing: POS supports sales holds, recalls, returns and payments, while inventory includes supplier orders and low-stock alerts. Appointments, reporting and online-store modules add further shop functions. Integrations include Viva.com, Google Calendar, Apple Calendar, Microsoft 365 and myDATA / AADE. The product is available on web, Windows, iOS and Android, though mobile access is browser-based; email is the listed support channel. Shops with modest repair volume can start free, while those needing expanded operations can compare paid tiers. A shop seeking a non-browser mobile workflow may prefer another option.
Workflow Repair pros and cons
- Where it wins
- Tracks repair stages, technician assignments and per-device service history
- Combines parts inventory and low-stock alerts with POS sales tools
- Offers a free Starter plan and web, Windows, iOS and Android access
- Where it doesn't
- Starter is limited to 30 repairs per month
- Mobile access is browser-based
- Support is listed through email
Workflow Repair fact sheet, pricing and score →
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