Weave review
A healthcare-focused phone system that connects calling with patient communication workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Weave combines a cloud business phone system with patient communication tools for dental, medical, veterinary, and optical practices. It is aimed at organizations that want calls, texts, scheduling, reminders, payments, and related office workflows in one product. Access spans web, desktop, iOS, and Android, with multi-location functionality described for organizations managing more than one office. Its scope suits practices where phone handling is closely tied to patient follow-up, rather than teams seeking only a basic calling service.
Call handling is a central strength: visual routing supports phone hours, call groups, queues, phone trees, and schedule overrides, while auto attendant and after-hours trees help direct callers outside normal hours. Voicemail transcription, visual voicemail, call analytics, call tracking, and Call Pop add context for staff. The published feature set also includes two-way and missed-call texting, mobile calling, payments, scheduling, and team chat. AI call intelligence and an AI Receptionist for voice calls, text conversations, and appointment booking broaden the workflow, though the listed AI capabilities are not accompanied by further detail here. Practices that need patient-facing coordination alongside routing may find this breadth relevant; organizations that want a narrowly focused phone system may not need it.
According to the vendor's pricing page, the Base Plan starts at $199 per month and includes Call Pop, texting, Missed Call Text, Text to Pay, the mobile app, and team chat. Coordinate Bundle and Attract Bundle are each listed at $149 per month: the former adds scheduling, digital forms, reminders, confirmations, and recall outreach; the latter covers reviews, Text Connect, email marketing, and bulk texting. Ultimate, Elite, and Pro are also named, with highlights such as training and premium analytics for Ultimate, but no amounts are shown for those plans. HIPAA is listed as a compliance feature, and practice-management integrations are described without names. Choose Weave when connected patient workflows matter; compare alternatives if price transparency or a simpler calling-only setup is the priority.
Weave pros and cons
- Where it wins
- Visual routing, queues, phone trees, and after-hours call handling
- Two-way and missed-call texting alongside caller information
- Scheduling, payments, reminders, and AI tools extend beyond calling
- Where it doesn't
- Base Plan starts at $199 per month
- Coordinate and Attract bundles are separate $149-per-month offerings
- Published pricing does not show amounts for Ultimate, Elite, or Pro
Weave fact sheet, pricing and score →
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