Wakeline review
An economical onboarding toolkit with broad components and native mobile coverage.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Wakeline is user onboarding software for product, growth, marketing, and customer-success teams. It lets teams create product tours, tooltips, checklists, banners, modals, surveys, and NPS prompts on live applications without repeated engineering releases. Its point-and-click builder, audience rules, localization, theme controls, and analytics make it suited to teams that want to manage onboarding and in-app guidance across web and mobile products.
The pricing structure is accessible for smaller teams. The Free plan costs $0 per month with monthly billing and includes tours, tooltips, checklists, banners, surveys, NPS, and community support. Pro costs $49 per month monthly or $41 per month with annual billing, adding audience targeting, segments, funnels, trends, click analytics, localization, A/B-ready theming, and email support. Business costs $199 monthly or $166 per month annually, adding unlimited flows, CSV export, raw response data, and priority support. Enterprise adds custom MAU and flow limits, SAML SSO, SCIM, security review, DPA, a dedicated success manager, and an uptime SLA.
Wakeline’s standout strength is breadth within the onboarding workflow: teams can combine multi-step tours, event-based checklist completion, contextual elements, surveys, NPS, funnels, cross-flow reporting, session replay, and exportable responses. The browser extension supports building on authenticated pages, while documented native Android and iOS SDK availability extends the product beyond web experiences. Budget-conscious teams that need varied onboarding components and measurable engagement should find the packaging compelling. Teams requiring only simple guidance may not need its broader analytics and targeting tiers, while organizations needing enterprise controls should evaluate the custom Enterprise plan.
Wakeline pros and cons
- Where it wins
- Free plan includes tours, checklists, surveys, and NPS
- Targeting, funnels, click analytics, and session replay
- Supports web, iOS, Android, and Chrome extensions
- Where it doesn't
- Free users receive community support rather than email support
- Targeting and advanced analytics require the Pro tier
- Enterprise uses custom MAU and flow limits
Wakeline fact sheet, pricing and score →
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