Volunteer Matrix
Volunteer Matrix: A strong fit for multi-program teams that need eligibility, training, and scheduling controls. Ranked #19 of 31 in Nonprofit Volunteer Management Software by our editors (7.4/10); pricing: 30-day trial; best for multi-program teams needing qualification controls.
At a glance
- Editor score7.4 / 10
- Pricing30-day trial
- Best forMulti-program teams needing qualification controls
- Free planNo
- Paid from$100/mo
- Shift schedulingYes
- Founded2000
- Facts checked20 Sep 2026
Where it wins
- Eligibility, qualification, training, and waiver workflows
- Scheduling with capacity rules, waitlists, and automated reminders
- Profiles, check-in, hours tracking, reporting, and integrations
Where it doesn't
- No dedicated iOS or Android app
- The Core platform costs $100 per month
- No free plan after the 30-day free trial
Our verdict on Volunteer Matrix
Volunteer Matrix is cloud-based volunteer management software for nonprofits running recurring programs across multiple roles, locations, and eligibility requirements. It combines shift scheduling with volunteer self-service signup, qualification controls, reminders, profiles, check-in, hours capture, communications, reporting, and exports. Multi-program organizations can manage multiple calendars and programs while maintaining volunteer history across locations. It is best suited to teams that need operational scheduling connected to training, waivers, and longer-term volunteer records.
The published plan structure is straightforward: the Core platform costs $100 per month and includes scheduling, check-in, communications, reporting, multiple calendars and programs, and training and waiver workflows. A 30-day free trial is available, but there is no free plan. The feature set extends beyond basic shift signups with recurring and one-time shifts, capacity rules, eligibility controls, automated cancellations, waitlists, targeted messaging, and follow-up workflows. Teams should consider it when these controls justify a paid system; smaller organizations with simple volunteer calendars may find the scope and recurring cost harder to justify.
Its integration coverage supports nonprofit systems and adjacent workflows, including Salesforce, Blackbaud/eTapestry, DonorPerfect, Neon CRM, Kindful, Constant Contact, Mailchimp, Sterling Volunteers, Protect My Ministry, Zoom, QuickBooks, PayPal, Authorize.net, Salsa Labs, and CardPointe. Kiosk, QR, and staff phone check-in options support on-site operations, while API access provides another connection point. Volunteer Matrix does not provide a dedicated iOS or Android app, although it offers mobile-friendly web views and a staff phone/Roll Call app. Choose it for structured, multi-program coordination; consider an alternative if a dedicated mobile experience is essential.
Your product? Our editors can test Volunteer Matrix in depth and publish a review, labelled as paid · from $149/mo →
Volunteer Matrix pricing
All 1 Volunteer Matrix plans and prices →
Volunteer Matrix fact sheet
| Free plan | No |
|---|---|
| Paid from | $100/mo |
| Shift scheduling | Yes |
| Volunteer messaging | Yes |
| Hours tracking | Yes |
| Custom forms | Yes |
| Volunteer self-signup | Yes |
| Mobile app support | None |
| Free trial | 30 days |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Live chat, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 50+ integrations: Salesforce, Blackbaud/eTapestry, DonorPerfect, Neon CRM, Kindful, Constant Contact … See all → |
| Pricing | 30-day trial (source) |
| Website | volunteermatrix.com |
| Facts checked | 20 Sep 2026 |
Volunteer Matrix integrations
Volunteer Matrix lists 50+ integrations on its own site — the 15 named here are the ones its pages call out.
- Salesforce
- Blackbaud/eTapestry
- DonorPerfect
- Neon CRM
- Kindful
- Constant Contact
- Mailchimp
- Sterling Volunteers
- Protect My Ministry
- Zoom
- QuickBooks
- PayPal
- Authorize.net
- Salsa Labs
- CardPointe
See all Volunteer Matrix integrations →
Alternatives to Volunteer Matrix
- Get Connected by Galaxy DigitalA full workflow platform with free starting access, mobile apps, API support, and Salesforce integration.9.4
- GoldenA broad volunteer operations platform with mobile apps, APIs, CRM integrations, and AI tools.9.2
- POINTA broad nonprofit volunteer platform with a useful free plan and paid workflow upgrades.9.0
See all Volunteer Matrix alternatives →
Used Volunteer Matrix? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Volunteer Matrix for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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