Voilà review
Scheduled grocery delivery and pickup, with paid passes for eligible deliveries.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Voilà is an online grocery service operated by Sobeys Capital Incorporated. Customers in its service areas can order groceries from participating banners, with delivery or curbside pickup at selected stores. It suits shoppers who want to plan an order around an available time slot, and who value account-based tracking or saved lists and favourites in the mobile app. The service is available on web, iOS and Android, though assortment and fulfillment options depend on region.
The main distinction is its mix of scheduled delivery and pickup rather than delivery alone. Customers can choose an available delivery or pickup window, track an order through their account, and use the mobile app for shopping lists and reordering favourites. Same-day delivery is offered in some regions when available. A freshness guarantee applies to eligible products. These features make Voilà a practical fit for recurring household shopping, but availability is tied to service areas and selected stores, so it is less suited to shoppers outside those locations or those who need a consistent assortment across regions.
A 90-day trial is offered, and paid Delivery Pass subscriptions provide unlimited free deliveries either seven days a week or on Tuesdays, Wednesdays and Thursdays, depending on the pass. Both pass types come in one-, six- and twelve-month options, and apply to eligible delivery orders. Pass terms, options and eligibility vary by location, and applicable taxes may apply. Voilà is worth considering if its local delivery or pickup coverage fits and a pass matches your shopping routine; shoppers who need universal coverage or a free plan should compare alternatives.
Voilà pros and cons
- Where it wins
- Choose delivery or curbside pickup at selected stores
- Select available time slots and track orders in your account
- Mobile app supports shopping lists and reordering favourites
- Where it doesn't
- Home delivery is available only in selected service areas
- Delivery Pass options and eligibility vary by region
- No free plan is listed; paid passes are required for pass benefits
Voilà fact sheet, pricing and score →
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