Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

VISITOUR review

#25 of 30 in Route Optimization SoftwareField Service Management Software

Automates complex field-service planning with real-time route re-optimisation.

6.3/10Editor score
Visit VISITOUR
VISITOUR6.3 Visit VISITOUR

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

VISITOUR is field-service scheduling software for organisations coordinating mobile workforces. It is aimed at mid-market and enterprise teams managing complex jobs, particularly operations with around 50 or more field resources. Dispatchers can plan jobs semi-automatically or fully automatically, or schedule them manually with automatic validation. The system matches assignments against technician skills, service-level agreements, priorities and time windows, while planning routes with geocoding and time-dependent road profiles. Web access and iOS and Android coverage support planning and mobile work.

Route planning is central to the product: AI-based tour optimisation works alongside continuous real-time schedule and route re-optimisation when jobs or conditions change during the day. A planning board combines order status with a map view, giving dispatchers a place to manage assignments and see routes. MOBILE FLOW connects planning with mobile job execution, including assignments and job feedback. This breadth is suited to teams balancing changing field schedules with multiple job constraints; a smaller operation with straightforward scheduling may find the complex-operations focus unnecessary.

For ecosystem fit, VISITOUR integrates with ERP and CRM systems, with named integrations including SAP, Microsoft Dynamics 365, IBM Maximo and Salesforce. APPOINTMENT adds a customer portal, while INSIGHTS is a reporting add-on. Deployment is listed as cloud and mobile, with offline mode, and the product is available on web, iOS and Android. The published pricing model is contact sales, so teams need to speak with the vendor to discuss cost. Support is listed via email, and the stated compliance posture includes ISO 27001 and GDPR. Choose VISITOUR when job rules and changing routes make automated planning valuable; consider a simpler scheduling tool if those needs are limited.

VISITOUR pros and cons

  • Where it wins
    • Matches jobs to skills, SLAs, priorities and appointment windows
    • Re-optimises schedules and routes as jobs or conditions change
    • Integrates with ERP and CRM systems, including SAP and Salesforce
  • Where it doesn't
    • Pricing requires contacting the vendor
    • Support is listed via email
    • Its complex-operations focus may exceed the needs of smaller teams

VISITOUR fact sheet, pricing and score →

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated · How we research and update