Verint Feedback Management

Paid#3 of 24 in Enterprise Feedback Management Software

Enterprise survey and feedback management with closed-loop follow-up.

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Verint Feedback Management— Visit Verint

At a glance

Editor score
Not yet scored
Pricing
Pricing on request
Best for
Enterprises needing survey programs and case follow-up
Survey channels
Multichannel
Facts checked
24 Sep 2026

Where it wins
- Surveys span telephone, email, web, SMS, and mobile channels.
- Automated cases connect survey responses to assigned follow-up.
- Offline capture synchronizes responses later for field programs.
Where it doesn't
- Pricing requires contacting sales.
- Cloud deployment is the documented option.
- The listed integration is Verint Workforce Optimization.

Our verdict on Verint Feedback Management

Verint Feedback Management, also referred to in Verint materials as Enterprise Feedback Management or Survey Management, is a cloud platform for enterprise-wide customer and employee feedback programs. It supports surveys delivered by telephone, email, web, SMS, and mobile, then combines response collection with dashboards, reporting, panel management, and follow-up workflows. Organizations that need coordinated survey programs across departments, channels, and time periods are the clearest fit; the product is available through web, iOS, and Android access.

Pricing is handled through a contact-sales model rather than published plan tiers. The documented deployment option is cloud, and the listed integration is Verint Workforce Optimization, so buyers should assess how that ecosystem fit matches their existing systems. Within the survey builder, teams can apply templates, questions, themes, branching, validation, quotas, and page randomization. Panel management and participant segmentation add control for recurring or targeted programs, while aggregation across programs and periods supports organization-wide reporting.

The standout capability is closed-loop action: survey responses can automatically open cases, which users can assign, prioritize, and monitor through resolution. That connects measurement with operational follow-up instead of leaving feedback in reports alone. Offline response capture with later synchronization also suits field collection where connectivity is inconsistent. Enterprises seeking a broad feedback-management environment should consider it for multichannel coverage, real-time dashboards, and structured case handling. Teams wanting a lightweight survey tool, a non-cloud deployment, or a wider set of documented integrations may prefer an alternative aligned to those requirements.

Verint Feedback Management pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices re-checked Sep 2026.

See plans on verint.com

Verint Feedback Management fact sheet

Free plan	Not verified
Paid from	Not verified
Survey channels	Multichannel
Feedback sources	Surveys and operational
Closed-loop workflows	Yes
Analytics features	Dashboards
Languages supported	Not verified
Deployment options	Cloud
Deployment	Cloud
Platforms	Web, iOS, Android
Built for	Enterprise (editorial estimate)
Integrations	1 integrations: Verint Workforce Optimization
Pricing	Pricing on request
Website	verint.com
Facts checked	24 Sep 2026

Verint Feedback Management integrations

Verint Feedback Management lists 1 integrations on its own site.

Verint Workforce Optimization

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Featured on iTechGuides

Verint Feedback Management is listed in our Enterprise Feedback Management Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

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