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Head-to-head · Enterprise Feedback Management Software

Qualtrics vs Verint Feedback Management

  • Updated Sep 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Qualtrics #1 in Enterprise Feedback Management Software 6.0/10 Free plan · paid from $420/mo (annual) · 30-day trial Free plan✓ 0 of 1 features Visit Qualtrics
Verint Feedback Management #3 in Enterprise Feedback Management Software —/10 Pricing on request ✓ 1 of 1 features Visit Verint

Qualtrics leads on 1 check, Verint Feedback Management on 1, and 0 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreQualtrics · 6.0/10
  • Free planonly Qualtrics
  • Most featuresVerint Feedback Management · 1 of 1

Our editors rank Qualtrics at #1 and Verint Feedback Management at #3 for enterprise feedback management software; Verint Feedback Management has no rubric score yet (facts researched, not yet scored), so the checks below decide.

Qualtrics offers free plan; Verint Feedback Management doesn't publish it. Verint Feedback Management offers closed-loop workflows; Qualtrics doesn't publish it.

Qualtrics is the better fit for enterprise research and broad survey programs. Verint Feedback Management is the better fit for enterprises needing survey programs and case follow-up.

  • Qualtrics fits best

    Enterprise research and broad survey programs

  • Verint Feedback Management fits best

    Enterprises needing survey programs and case follow-up

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Side by side

Feature Qualtrics 6.0/10 Visit ↗ Verint Feedback Management —/10 Visit ↗
At a glance
Editor score 6.0 —
Ranking #1 in Enterprise Feedback Management Software #3 in Enterprise Feedback Management Software
Best for Enterprise research and broad survey programs Enterprises needing survey programs and case follow-up
Pricing model Free plan + paid Paid
Starting price Not published Not published
Free plan ✓ (best) Not published
Free trial — —
Deployment Cloud Cloud
Platforms Web Web, iOS, Android
Integrations 17 integrations 1 integrations
Built for Small business, Mid-market, Enterprise Enterprise
Features Qualtrics 0/1 · Verint Feedback Management 1/1
Closed-loop workflows Not published ✓ (best)
Specs
Survey channels Not published Multichannel
Feedback sources Not published Surveys and operational
Analytics features Not published Dashboards
Languages supported Not published Not published
Deployment options Not published Cloud
Our review
Pros
  • Branching logic and distribution across email, web, social, QR, and SMS
  • Advanced analysis includes crosstabs, weighting, and text and media analysis
  • Respondent panels, dashboards, REST API, and a broad integration set
  • Surveys span telephone, email, web, SMS, and mobile channels.
  • Automated cases connect survey responses to assigned follow-up.
  • Offline capture synchronizes responses later for field programs.
Cons
  • The free plan is limited to one user, 3 active surveys, and 500 responses
  • Strategic Research starts at $420 per month with annual billing
  • Custom survey branding is limited on the free account
  • Pricing requires contacting sales.
  • Cloud deployment is the documented option.
  • The listed integration is Verint Workforce Optimization.
Our verdict

Qualtrics is cloud-based survey and experience-management software for customer, employee, product, brand, and market research. It suits organizations that need to run broad survey programs, collect responses through several channels, and…

Read the review →

Verint Feedback Management, also referred to in Verint materials as Enterprise Feedback Management or Survey Management, is a cloud platform for enterprise-wide customer and employee feedback programs. It supports surveys delivered by…

Read the review →
  1. QualtricsEnterprise Feedback Management Software 6.0Free plan · paid from $420/mo (annual) · 30-day trial
  2. Verint Feedback ManagementEnterprise Feedback Management Software —Pricing on request

Strengths and trade-offs

  • Qualtrics — where it wins

    • Branching logic and distribution across email, web, social, QR, and SMS
    • Advanced analysis includes crosstabs, weighting, and text and media analysis
    • Respondent panels, dashboards, REST API, and a broad integration set

    Where it doesn't

    • The free plan is limited to one user, 3 active surveys, and 500 responses
    • Strategic Research starts at $420 per month with annual billing
    • Custom survey branding is limited on the free account

  • Verint Feedback Management — where it wins

    • Surveys span telephone, email, web, SMS, and mobile channels.
    • Automated cases connect survey responses to assigned follow-up.
    • Offline capture synchronizes responses later for field programs.

    Where it doesn't

    • Pricing requires contacting sales.
    • Cloud deployment is the documented option.
    • The listed integration is Verint Workforce Optimization.
  • Qualtrics6.0/10 · Free plan · paid from $420/mo (annual) · 30-day trial

    A broad survey and analysis suite, with paid research starting at $420 per month billed annually.

    Visit QualtricsFull verdict →
  • Verint Feedback Management—/10 · Pricing on request

    A cloud enterprise suite combining multichannel surveys, analytics, and case follow-up.

    Visit VerintFull verdict →

More comparisons

All enterprise feedback management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026