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UpKeep review

A mobile CMMS for work orders, preventive maintenance, assets, inventory and AI-assisted workflows.

8.4/10Editor score
UpKeep8.4 Visit UpKeep

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

UpKeep is a cloud-based computerized maintenance management system for maintenance, facilities, reliability and operations teams. It brings work orders, preventive maintenance schedules, asset records, parts inventory, technician activity and reporting into one system. Teams can create, assign, prioritize and track work orders, and schedule recurring maintenance by time, meter readings or sensor conditions. Its web, iOS and Android access suits teams that need to coordinate work across facilities or sites, while Nova adds AI-assisted workflows. The product is a fit for organizations seeking a mobile-oriented CMMS with broad maintenance coverage, rather than teams looking for a free starting point.

Mobile execution is a central strength: technicians can access work orders, asset history and parts lookup, add photos, and synchronize work offline. Custom checklists and guided procedures support consistent maintenance tasks, while time and labor tracking captures technician activity. UpKeep also covers asset lifecycle records, including maintenance history, warranties, depreciation and condition monitoring. These capabilities make it relevant for teams managing equipment and recurring work in facilities, manufacturing, energy, healthcare, education, food service and fleet operations. Offline mode is listed on Professional, so buyers who need that capability should account for the tier when evaluating plans.

The published monthly plans show Essential at $24 per user, with unlimited work orders, unlimited locations and Nova AI; Premium at $55 per user, adding preventive maintenance scheduling, custom checklists, parts and inventory costing, time and labor tracking, and 30-day analytics history. Professional adds offline mode, an external request portal, full analytics history, asset lifecycle tracking and signature capture. Enterprise adds multi-site module support, workflow automation, reliability and downtime tracking, purchase orders, API and custom integrations, SSO and custom roles. A 7-day trial is offered. Choose UpKeep if these mobile and maintenance workflows justify a paid CMMS; teams needing a free plan or offline work at a lower tier should consider alternatives.

UpKeep pros and cons

  • Where it wins
    • Handles work orders, preventive schedules, asset records and inventory.
    • Mobile apps support work orders, asset history and offline synchronization.
    • Nova AI, requester access and ERP, IoT, GPS and custom integrations broaden its workflows.
  • Where it doesn't
    • There is no free plan, and monthly pricing starts at $24 per user.
    • Offline mode and the external request portal are Professional-tier features.
    • Workflow automation, SSO and custom integrations are Enterprise-tier features.

UpKeep fact sheet, pricing and score →

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