Unite Us review
A network-based platform for referrals, shared care coordination, and outcome tracking.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Unite Us is a cloud-based social care coordination platform for healthcare organizations, government agencies, and community-based organizations. It is aimed at mid-market and enterprise teams coordinating health and social needs across providers and community partners. Its central purpose is to move referrals and shared work across a network, rather than to serve as a stand-alone case-management workspace for an individual practitioner.
The product connects electronic referrals with a community resource directory and service discovery, giving participating teams a way to identify services and coordinate activity. Shared workflows, care-plan tracking, and service activity tracking support follow-through across organizations; referral-status and outcome reporting provide visibility into what happened after a referral. That combination suits networks that need to coordinate services and monitor progress across organizational boundaries. A team mainly looking for an internal case record, without cross-organization referrals or shared workflows, may find this focus broader than it needs.
According to Unite Us, the platform is delivered through the web and cloud deployment, and its published pricing approach directs prospective customers to contact sales rather than showing standard public plans. Buyers should therefore evaluate fit and obtain pricing directly with the vendor, especially when considering adoption across multiple providers or community partners. Unite Us is a stronger fit for health and social-care referral networks that need resource discovery, coordinated care plans, and outcome tracking; organizations seeking a self-serve purchase or a desktop or mobile app should consider whether this procurement and platform model fits their requirements.
Unite Us pros and cons
- Where it wins
- Routes electronic referrals across health and social care organizations
- Combines resource discovery with shared care coordination workflows
- Tracks care plans, service activity, referral status, and outcomes
- Where it doesn't
- Designed for coordination across participating organizations, not solo case management
- Prospective customers must contact Unite Us about pricing
- Web-only access may not suit teams needing other platform options
Unite Us fact sheet, pricing and score →
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