Uber Eats
Uber Eats: Uber Eats combines marketplace reach with pickup, delivery, Webshop and restaurant tools. Ranked #26 of 27 in Food Ordering Software by our editors (6.7/10); pricing: Paid; best for restaurants seeking marketplace reach and delivery.
At a glance
- Editor score6.7 / 10
- PricingPaid
- Best forRestaurants seeking marketplace reach and delivery
- Free planNo
- Branded storefrontYes
- Founded2009 · San Francisco, California, United States
- Facts checked21 Sep 2026
Where it wins
- Marketplace ordering connects restaurants with customers through the Uber Eats app.
- Webshop supports branded pickup and delivery ordering on a business-controlled site.
- POS integrations, tracking, analytics and menu controls support daily operations.
Where it doesn't
- Marketplace fees range from 20% to 30% depending on the plan.
- Marketplace plans and fee terms may differ by market.
- Webshop is commission-free but still has order processing fees.
Our verdict on Uber Eats
Uber Eats combines a customer-facing food marketplace with restaurant software and delivery services. It is designed for independent restaurants, multilocation brands and other businesses selling food or retail products that want marketplace discovery, pickup, delivery fulfillment or ordering through their own channels. Restaurants can manage orders, menus, item availability and store hours while customers place orders through the Uber Eats app. Web and mobile access support the platform across web, iOS and Android.
Its pricing is built around several operating models. Marketplace Lite charges a 20% marketplace fee and a 7% pickup fee with validated in-store pricing. Marketplace Plus charges 25% after the introductory period, keeps the 7% pickup fee, and offers a lower customer delivery fee than Lite. Marketplace Premium charges 30% after the introductory period, keeps the 7% pickup fee, and offers the lowest available customer delivery fee. Self-delivery charges 15% and lets restaurants use their own delivery staff. Uber Direct supports on-demand delivery for orders from a business website, app or phone channel through the dashboard, API or an order management system.
The platform's broader fit comes from combining delivery operations with branded ordering and restaurant management. Webshop provides a business-controlled ordering site for pickup and delivery, while Uber's courier network can fulfill delivery orders. POS systems, Uber Eats integration partners, Uber Direct integration partners and the Uber Direct API extend its ecosystem. Analytics, performance data and marketing tools add visibility beyond order processing. Restaurants seeking marketplace reach and third-party delivery should find this combination relevant. Businesses focused only on direct ordering, or those needing to avoid marketplace fees, may prefer a direct channel supported by Webshop or another narrower solution.
Your product? Our editors can test Uber Eats in depth and publish a review, labelled as paid · from $149/mo →
Uber Eats pricing
All 6 Uber Eats plans and prices →
Uber Eats fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Branded storefront | Yes |
| Pickup ordering | Yes |
| Delivery ordering | Yes |
| Delivery management | Yes |
| POS integration | Yes |
| Branded mobile app | Not verified |
| Location limit | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Phone, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 100+ integrations: Point-of-sale systems, Uber Eats integration partners, Uber Direct integration partners, Uber Direct API See all → |
| Pricing | Paid (source) |
| Website | ubereats.com |
| Facts checked | 21 Sep 2026 |
Uber Eats integrations
Uber Eats lists 100+ integrations on its own site — the 4 named here are the ones its pages call out.
- Point-of-sale systems
- Uber Eats integration partners
- Uber Direct integration partners
- Uber Direct API
See all Uber Eats integrations →
Alternatives to Uber Eats
- ResstoA broad restaurant ordering suite with a useful free entry point and clear upgrade path.9.4
- FoodChow Online OrderingA broad free platform spanning ordering, delivery, POS, KDS, apps, and reservations.9.3
- Fee Free OrderingA low-cost ordering platform with broad restaurant workflows and modular paid add-ons.9.1
See all Uber Eats alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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