Twise review
A multilingual, white-label website chatbot with product cards and lead reporting.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Twise adds an AI assistant to a website so visitors can ask questions about site content and materials supplied by the business. It suits agencies that need a white-label chatbot for clients, particularly businesses with product catalogues or multilingual audiences. The assistant can respond in text or speech, show product cards and images, and capture visitor details for lead follow-up. Its focus is website conversations rather than a broad set of support channels.
Content coverage is a notable strength: Twise can crawl web pages, index uploaded PDFs, videos, audio, and images, and import product catalogues in CSV or XML. Responses can include galleries and links as well as product cards, making the assistant relevant to catalogue-led sites where visitors need more than a text answer. Multilingual text and speech extend its use across audiences; businesses needing only a simple FAQ widget may not need this wider content handling.
The Agency plan includes 28,000 message credits per month, up to 4,000 conversations, and 40,000 unique visitors in total. It also includes white-labeling, dedicated support, and help with custom development. Twise can be embedded with a script tag or through Webflow and WordPress, while captured leads can be sent through Zapier; reports cover questions, messages, leads, and content gaps. That mix makes it a fit for agencies managing branded client deployments and lead-focused sites. Teams seeking a general FAQ tool without agency customization or catalogue content should compare simpler options.
Twise pros and cons
- Where it wins
- Indexes website pages, uploaded media, and CSV or XML product catalogues
- Answers in multiple languages by text or speech, with product cards and links
- Captures leads, reports content gaps, and supports white-labeling
- Where it doesn't
- Focused on website chat rather than a broad range of support channels
- Lead delivery relies on Zapier
- The Agency plan caps monthly credits and conversations
Twise fact sheet, pricing and score →
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