TrueDialog
TrueDialog: An enterprise messaging platform with RCS, workflows, compliance tools, and CRM integrations. Ranked #9 of 50 in SMS Marketing Software by our editors (8.4/10); pricing: Paid; best for enterprise teams needing RCS and CRM connectivity.
At a glance
- Editor score8.4 / 10
- PricingPaid
- Best forEnterprise teams needing RCS and CRM connectivity
- Free planNo
- Founded2008
- Facts checked23 Sep 2026
Where it wins
- Supports SMS, MMS, RCS, two-way messaging, and workflow-triggered sends
- Connects with Salesforce, HubSpot, Microsoft Dynamics, and marketing tools
- Includes automated 10DLC registration and opt-in/opt-out management
Where it doesn't
- No free plan and contracts are annual
- Entry plan is limited to 5,000 messages per month
- RCS/RBM starts with Enterprise and custom high-volume plans
Our verdict on TrueDialog
TrueDialog is a cloud-based business messaging platform for organizations managing SMS marketing, mass texting, customer-service conversations, and employee communications. It supports bulk campaigns, two-way SMS and MMS, dynamic contact lists, audience segmentation, workflow-triggered sends, reporting, REST APIs, mobile campaign management, and short-code and long-code messaging. Its combination of messaging channels, automation, compliance tools, and CRM connectivity makes it a fit for enterprise teams with structured communication programs rather than occasional promotional texting.
Pricing is organized into four paid plans, all billed annually. Small Business costs $119 per month and includes up to 5,000 messages monthly, unlimited users, the core platform, priority support, and TrueOptOut. Business Pro costs $425 per month and raises the allowance to 25,000 messages, adding Salesforce, HubSpot, and Microsoft Dynamics integrations, TrueDelivery, a dedicated account manager, and TrueConnect. Enterprise costs $900 per month and supports up to 60,000 messages, with RCS/RBM available alongside CRM integrations, TrueDelivery, and a dedicated account manager. Custom Plans for High Volume start at $1,000 per month and add RCS/RBM, a dedicated account manager, and an AI assistant.
The platform’s ecosystem is a significant part of its scope. In addition to Salesforce, HubSpot, and Microsoft Dynamics, it lists Marketo, Oracle Eloqua, Microsoft 365, Microsoft Teams, and Outlook integrations, plus a RESTful SMS API. Automated 10DLC registration and opt-in/opt-out management address operational requirements for business messaging, while analytics and workflow automation support ongoing campaign programs. Teams that need RCS, CRM-connected workflows, inbound messaging, and mobile access should consider TrueDialog. Organizations seeking a free option, monthly flexibility, or a smaller-scale texting tool may prefer a narrower alternative.
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TrueDialog pricing
All 4 TrueDialog plans and prices →
TrueDialog fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Subscriber limit | Not verified |
| Message limit | 5000 messages/mo |
| Workflow automation | Yes |
| Audience segmentation | Yes |
| MMS support | Yes |
| Inbound messaging | Yes |
| Compliance tools | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, 2FA, SSO/SAML |
| Support | Phone, Email, Live chat, Tickets · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Salesforce, HubSpot, Microsoft Dynamics, Microsoft Teams, Adobe Marketo Engage, Eloqua |
| Pricing | Paid (source) |
| Website | truedialog.com |
| Facts checked | 23 Sep 2026 |
TrueDialog integrations
TrueDialog lists 6 integrations on its own site.
- Salesforce
- HubSpot
- Microsoft Dynamics
- Microsoft Teams
- Adobe Marketo Engage
- Eloqua
Alternatives to TrueDialog
- Sinch EngageA broad messaging platform for teams that need automation, APIs and multichannel reach.9.4
- KlaviyoA strong fit for ecommerce teams that want SMS alongside deep email data.9.2
- CM.com CampaignsA free, web-based campaign tool with automation, analytics, and broad messaging support.9.0
See all TrueDialog alternatives →
Also Ranked In
TrueDialog is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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