Trail review
A web-based checklist platform for multi-site teams managing recurring operational work.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Trail is a web-based checklist and work-management application for hospitality and leisure businesses. It supports opening checks, food-safety records, audits, maintenance logs, fire-safety checks, and other daily operations. Teams can create custom checklists and task templates, schedule recurring work, assign tasks to teams or users, and collect comments, photos, and files. Multi-site organizations can review historical records through dashboards, reports, alerts, and email updates, while offline completion and synchronization support work where connectivity is unreliable.
Pricing is organized by site rather than user. Team costs £38 per site per month on monthly billing or £32 on annual billing, with custom tasks, record logs, custom audits, task history, and in-app support. Standard costs £75 monthly or £65 annually per site and adds reporting dashboards, task prioritisation, custom user roles, corrective actions, customisable reports, and daily and weekly digests. Trail Evo costs £82.5 monthly or £71.5 annually per site and adds document storage, custom policy management, push notifications, APIs and integrations, SSO, and AI Co-Pilot. Enterprise includes everything in Trail Evo, plus live notification feeds, SSO, and AI Co-Pilot. A 14-day trial is available without a credit card.
Trail fits teams that need operational checklists connected to evidence, accountability, and audit history rather than a simple personal to-do list. Its integrations include Zapier, Access Maintain, iAuditor, Feed It Back, Infogrid, Microsoft Excel, and Deputy, giving it a practical place in broader workplace and operations workflows. PIN-based sign-off, corrective actions, task prioritisation, and role-based assignments add control for distributed teams. Organizations needing native mobile applications should look elsewhere, since Trail is web-only. Teams that need document management, SSO, APIs, or AI Co-Pilot should compare the higher tiers with their operating requirements.
Trail pros and cons
- Where it wins
- Recurring assignments, evidence capture, and offline synchronization
- Dashboards, audit reports, historical records, and corrective actions
- Integrations include Zapier, Excel, Deputy, and iAuditor
- Where it doesn't
- Web-only access limits native mobile platform coverage
- No free plan; paid plans start at £38 per site monthly
- Some advanced features require higher-tier plans
Trail fact sheet, pricing and score →
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