Tracker

At a glance

• Editor score
  3.0 / 10
• Pricing
  Pricing on request
• Best for
  Criminal-justice investigation offices
• Facts checked
  22 Sep 2026

• Where it wins

  • Automates arrest-data and citation imports during case intake
  • Tracks statutory clocks, deadlines, discovery, and victim-witness services
  • Connects with criminal-justice exchanges and court e-filing systems

• Where it doesn't

  • Web-only access does not provide a listed mobile application
  • Designed around prosecutor-office workflows across Georgia
  • Pricing requires contacting sales rather than selecting a published plan

Our verdict on Tracker

Tracker is a web-based case management platform from Riverside Consulting Group, LLC, designed for prosecutor offices across Georgia. It covers the criminal-case lifecycle from arrest and intake through investigation, charging, discovery, active prosecution, and disposition. Prosecutors, investigators, victim-witness staff, legal assistants, administrative staff, and office leadership can work with centralized case data, charging forms, generated documents, calendars, statutory clocks, deadlines, reporting, permissions, and audit trails. Its focus makes it a fit for criminal-justice investigation offices that need one system organized around prosecution workflows rather than general-purpose matter management.

The platform’s strongest area is its criminal-case workflow depth. Intake can include automated arrest-data and citation imports, while investigation tools centralize case information. Charging-document generation, deadline tracking, and electronic discovery delivery extend the workflow beyond basic record keeping. Discovery activity includes send, receipt, and download logging, and victim-witness service tracking adds a dedicated operational layer. Reporting covers caseloads, dispositions, and outcomes, giving office leadership structured views of activity and results. Office-based permissions and audit trails support controlled access and traceability.

Tracker also fits offices that depend on criminal-justice data connections. Listed integrations include the Georgia Crime Information Center, CJEP court e-filing, Judicial Data Exchange, and Pardons & Parole Notifications. The deployment is cloud-based and accessed through the web, which suits offices seeking browser-based availability but may not suit teams requiring a dedicated mobile experience. Pricing follows a contact-sales model, so organizations should expect a sales-led buying process. Choose Tracker when prosecutor-specific workflow coverage, exchanges, e-filing, discovery logging, and victim-witness tracking matter most; consider another product if broad cross-industry case management or mobile access is the priority.

Your product? Our editors can test Tracker in depth and publish a review, labelled as paid · from $149/mo →

Tracker pricing

Tracker fact sheet

Tracker integrations

Tracker lists 4 integrations on its own site.

• Georgia Crime Information Center
• CJEP court e-filing
• Judicial Data Exchange
• Pardons & Parole Notifications

Alternatives to Tracker

• UiPath Maestro Case ManagementAI-assisted case orchestration for complex, document-heavy enterprise processes.9.4
• ServiceNow HR Service DeliveryA broad HR service suite for enterprises that need cases, workflows, portals, and AI.9.3
• Pega Investigative Case ManagementA broad investigation framework for agencies managing complex cases from intake through resolution.9.2

See all Tracker alternatives →

Featured on iTechGuides

Tracker is listed in our Case Management Software directory. Add the badge to your site — it links back to this page.

<a href="https://www.itechguides.com/products/tracker-case-management-software/"><img src="https://www.itechguides.com/best/badge/tracker-case-management-software.svg" alt="Featured on iTechGuides" width="230" height="46"></a>

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update