TierZero
TierZero: A broad incident and CI/CD assistant for teams that need remediation workflows. Ranked #11 of 26 in AI DevOps Assistants by our editors (8.0/10); pricing: Paid; best for teams needing incident AI plus CI/CD fixes.
At a glance
- Editor score8.0 / 10
- PricingPaid
- Best forTeams needing incident AI plus CI/CD fixes
- Free planNo
- Paid from$75/user/mo
- Incident responseYes
- Facts checked22 Sep 2026
Where it wins
- Combines incident RCA, alert grouping, and noise reduction
- Diagnoses CI/CD failures and generates fix pull requests
- Supports runbooks, audit logging, APIs, and self-hosting
Where it doesn't
- Starts at $75 per user per month with no free plan
- Enterprise pricing is not displayed
- Its broad scope may exceed teams needing only alert triage
Our verdict on TierZero
TierZero is an AI production-agent platform for engineering, SRE, and platform teams. It investigates incidents, performs root-cause analysis, groups alerts, reduces noise, answers infrastructure questions, diagnoses CI/CD failures, detects flaky tests, and generates fix pull requests. Approved remediation can include rollback, restart, and feature-flag actions. The platform also creates postmortems, timelines, and action items, while runbook and SOP execution includes permissions and audit logging.
Pricing starts with the Starter plan at $75 per user per month or $900 per user per year. Starter includes coding agent integration and 20 free alert investigations per month. Pro costs $100 per user per month or $1,200 per user per year, adding API access, external SSO, and RBAC. Enterprise adds pooled credits, on-prem deployment, enterprise SSO/SAML, a 95% accuracy guarantee, and a 99.5% uptime SLA. There is no free plan, so the product is aimed at teams prepared to fund a dedicated incident and delivery-assistance layer.
TierZero fits environments built around observability, incident management, code, documentation, and CI/CD tools. Integrations include Datadog, Grafana, New Relic, PagerDuty, Opsgenie, Slack, GitHub, Confluence, Notion, Buildkite, GitHub Actions, CircleCI, Cloudflare, Temporal, and Databricks. It is available through the web and API, with cloud or self-hosted deployment; Enterprise supports on-premises deployments for AWS and GCP. Choose TierZero when incident response and CI/CD diagnosis need to work together. Teams seeking only basic alert handling, or teams without budget for paid per-user software, should consider a narrower option.
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TierZero pricing
All 3 TierZero plans and prices →
TierZero fact sheet
| Free plan | No |
|---|---|
| Paid from | $75/user/mo |
| Deployment mode | Both |
| Incident response | Yes |
| Infra troubleshooting | Yes |
| Kubernetes support | Yes |
| Cloud platforms | AWS, GCP |
| Runbook automation | Yes |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | SOC 2, GDPR, HIPAA, SSO/SAML, 2FA |
| Support | Email, Live chat · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 50+ integrations: Datadog, New Relic, Grafana Cloud, LangSmith, GitHub, Confluence … See all → |
| Pricing | Paid (source) |
| Website | tierzero.ai |
| Facts checked | 22 Sep 2026 |
TierZero integrations
TierZero lists 50+ integrations on its own site — the 20 named here are the ones its pages call out.
- Datadog
- New Relic
- Grafana Cloud
- LangSmith
- GitHub
- Confluence
- Notion
- Buildkite
- GitHub Actions
- CircleCI
- Cloudflare
- Temporal
- Databricks
- PagerDuty
- Opsgenie
- AWS
- GCP
- Kubernetes
- Slack
- Discord
See all TierZero integrations →
Alternatives to TierZero
- KestrelBroad AI DevOps automation with free access and usage-based workflow pricing.9.3
- TigerOpsBroad incident automation with multi-cloud monitoring, tracing, and runbook execution.9.1
- TalkOpsA broad AI operations framework for Kubernetes, cloud, GitOps, and incident workflows.8.9
See all TierZero alternatives →
Also Ranked In
TierZero is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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