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Tideways review

#29 of 29 in Error Monitoring SoftwareApplication Performance Monitoring

A focused PHP monitoring suite with tracing, profiling, exceptions, and alerting.

6.5/10Editor score
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Tideways is a cloud application performance monitoring and profiling product built specifically for PHP applications. It is aimed at development and operations teams managing PHP applications across production, staging, and other environments. The product monitors application performance, collects request traces, profiles code execution, tracks errors and exceptions, and provides alerts and historical performance data. Its feature set includes timeline tracing, callgraphs, response-time distributions, tracepoints, multi-environment monitoring, and automatic instrumentation for supported PHP frameworks and libraries.

Tideways uses a paid pricing model and does not offer a free plan. A 14-day trial is available without a credit card. The Team plan includes the profiler, monitoring, error tracking, unlimited projects, services, transactions, and users, plus basic alerting and integrations, a 5-day lookback, and 6 weeks of historical data. Business adds distributed profiling, traces in history, advanced tracepoint triggers, advanced alerting and integrations, and multi-team support. Enterprise adds request limits above 1 billion, unlimited historical data, a Technical Account Manager, priority support handling, Azure Active Directory SSO, and custom terms and documents. The vendor's pricing page uses a request-volume calculator for Team and Business.

Its ecosystem covers E-Mail, Slack, OpsGenie, PagerDuty, Microsoft Teams, webhooks, Checkly, IDE integrations, and StatsD. Tideways supports web, Linux, macOS, a Chrome extension, and an API, with a hybrid deployment model. Installation uses a PHP extension and a local daemon that sends data to Tideways services. This makes it a focused choice for teams that want detailed PHP request performance, code profiling, distributed tracing, and exception monitoring in one product. Teams managing applications outside PHP or seeking broader platform coverage should choose a more general monitoring product instead.

Tideways pros and cons

  • Where it wins
    • Combines PHP performance monitoring, profiling, tracing, and error tracking
    • Distributed tracing covers HTTP-connected services and selected transactions
    • Automatic instrumentation supports PHP frameworks and libraries
  • Where it doesn't
    • No free plan; access begins with a paid product and a 14-day trial
    • Platform support is centered on web and PHP environments
    • Team and Business pricing uses request volume rather than published fixed prices

Tideways fact sheet, pricing and score →

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