TekTrack review
A mature mailroom system covering package and letter workflows across cloud and on-premise deployments.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
TekTrack is mailroom management software from TekCore for organizations handling inbound letters, documents, parcels and packages. It records arrivals through barcode or SmartScan capture, manual entry, recipient matching and configurable notifications. Pickup and delivery workflows can include digital signatures, proof-of-delivery photos, searchable chain-of-custody histories and reports. Web, Windows, iOS, Android and API access support small, mid-market and enterprise deployments, while cloud, self-hosted, desktop and mobile options accommodate different operating models.
The published plans separate hosted convenience from local control. Cloud costs $99 per month and includes unlimited recipients and users, Mobile and Web modules, automatic backups and upgrades, and access from internet-connected devices. A 30-day trial is available without a credit card. On-Premise costs $1,295 one time and runs on the organization’s own hardware, keeping data on its network while providing unlimited recipients and users and full administrative control. The pricing structure suits teams that want predictable cloud operations or a one-time deployment investment, but organizations should match the edition to their infrastructure responsibilities.
TekTrack’s breadth is its main differentiator: it handles both letters and packages, supports offline processing with automatic synchronization, and manages multiple locations. Integrations with Active Directory, LDAP, ERP and HR systems, relational databases, smart lockers and carrier tracking systems extend its fit within established environments. A programming API supports enterprise connections, while email, SMS, WhatsApp and custom notifications cover recipient communication. Organizations needing a complete operational record from intake through delivery should consider TekTrack; teams seeking AI-assisted mailroom automation or a narrowly focused package tracker should look elsewhere.
Questions about TekTrack
Does TekTrack have a free plan? No free plan is listed; paid plans start at $99/mo (Cloud).
How much does TekTrack cost? TekTrack lists 2 paid plans; the lowest is Cloud at $99/mo.
Is there a free trial of TekTrack? Yes: a 30-day free trial; no card is needed.
What does TekTrack run on? Web, Windows, iOS and Android. It runs in the cloud, self-hosted, as a desktop app and as a mobile app.
What does TekTrack integrate with? 7 integrations, including Active Directory, LDAP, ERP systems, HR platforms and relational databases.
Who is TekTrack built for? Small businesses, mid-market companies and enterprises (our editorial estimate).
TekTrack pros and cons
- Where it wins
- Tracks barcoded and non-barcoded letters, parcels and packages
- Supports notifications, signatures, photos and chain-of-custody records
- Offers offline sync, multi-location management and self-service access
- Where it doesn't
- Cloud pricing starts at $99 per month
- On-premise deployment requires your own hardware
- No AI features are included
TekTrack fact sheet, pricing and score →
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