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TaxiCaller review

#2 of 16 in Ride Sharing SoftwareTransportation Dispatch Management

A full taxi-operations suite covering dispatch, tracking, booking, payments, and reporting.

9.1/10Editor score
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

TaxiCaller is a cloud-based dispatch and booking platform for taxi, limousine, private-hire, and passenger-transport companies. It brings automated job assignment, real-time vehicle tracking, fleet and driver administration, passenger and driver apps, web booking, fare estimation, payments, and operational reporting into one system. Web, iOS, Android, and API access support operators, passengers, drivers, and connected services. The feature set suits small, mid-market, and enterprise fleets that want one operating system for bookings and day-to-day transport work.

The paid Scale plan uses standard per-vehicle monthly pricing and includes no installation or setup cost, no contracts or hidden fees, unlimited dispatchers and drivers, web booking, the TaxiCaller Passenger App, and a corporate booking tool. It also includes 24/7 support. A 14-day trial is available without a credit card. Enterprise uses custom pricing based on fleet size and service needs, adding modules for student transportation, NEMT/paratransit, and shuttle operations, along with multi-service support, API and integration possibilities, a dedicated Account Manager, and Premium Support.

TaxiCaller’s operational depth is centered on automated dispatch: jobs can be assigned automatically while teams monitor vehicles in real time, update statuses through the driver app, calculate fares and routes, and review trip history and reports. Integrations include Stripe, SumUp, Square, GoSwiff, WhatsApp, Google Maps, and VoIP/SIP, with API options for bookings and reporting. Fleets needing integrated dispatch, mobile workflows, and payment collection should find a broad fit. Organizations seeking a free plan or specialized transport modules without Enterprise should look elsewhere.

TaxiCaller pros and cons

  • Where it wins
    • Automated dispatch, live GPS tracking, and driver job-status updates.
    • Passenger and driver apps plus web booking and in-app Stripe payments.
    • Unlimited Scale dispatchers and drivers with 24/7 support.
  • Where it doesn't
    • No free plan; ongoing use requires a paid subscription.
    • Enterprise pricing is custom, so costs depend on fleet size and needs.
    • Student, NEMT/paratransit, and shuttle modules require Enterprise.

TaxiCaller fact sheet, pricing and score →

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