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SurePassID review

#18 of 54 in Multi-Factor Authentication SoftwareAuthenticator Apps

High-assurance MFA with broad protocol, deployment, and authentication-method coverage.

7.5/10Editor score
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SurePassID7.5 Visit SurePassID

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

SurePassID is a multi-factor authentication platform for organizations protecting IT, operational technology, remote access, legacy applications, and critical infrastructure. Its scope spans Windows, macOS, Linux, RDP, SSH, VPN, RADIUS, TACACS+, LDAP, reverse proxies, APIs, and identity-provider integrations. Authentication options include FIDO2/WebAuthn, biometrics, PINs, mobile push, PIV smart cards, X.509 certificates, OATH OTP methods, SMS, IVR, and challenge-response. That makes it a fit for teams that need more than a standard cloud login prompt, particularly where passwordless, phishing-resistant, adaptive, or specialized authentication flows matter.

Deployment flexibility is a central strength. SurePassID Cloud MFA is priced at $48 per user per year with a tenant in the vendor's SaaS public cloud, 99.999% availability, and 12x5 support through email, phone, and Teams meetings. SurePassID On-Prem MFA costs $60 per user per year and supports air-gapped, on-premise, private-cloud, and multi-cloud deployment through a VM or Windows Installer File, across Windows and Linux. SurePassID MFA-as-Code is also $60 per user per year, with 100% automated deployment for air-gapped private cloud in Azure Commercial, GCC, and GCC High. All three plans offer 24/7 premium support.

The integration surface is broad, covering Active Directory, Entra ID, LDAP, Workday, Oracle, SAP, IBM, SAML 2.0, OIDC, RADIUS, TACACS+, Splunk, and other systems. Directory synchronization, provisioning, audit trails, a REST API, SDK, Swagger library, and Postman library support environments with varied identity and operational requirements. Buyers seeking a focused, low-cost MFA service or a free starting tier should look elsewhere. SurePassID is better suited to organizations willing to pay annual per-user pricing for extensive protocol coverage, deployment control, and high-assurance authentication.

SurePassID pros and cons

  • Where it wins
    • FIDO2/WebAuthn supports phishing-resistant and passwordless authentication
    • Covers cloud, on-premises, air-gapped, private-cloud, and hybrid deployments
    • Integrates with directories, identity providers, VPNs, APIs, and legacy systems
  • Where it doesn't
    • No free plan is available
    • Plans use annual per-user pricing
    • 24/7 support is available only as premium support

SurePassID fact sheet, pricing and score →

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