Startly review
Focused change control with CMDB, ticketing, and project tools for small teams.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Startly is an integrated IT service management and professional services platform for internal IT teams, managed service providers, and service delivery organizations. Its change management capabilities are aimed at small and mid-sized organizations that need structured control over requests without separating change work from ticketing, assets, CMDB records, and projects. The platform also includes resource management, dashboards, reporting, time tracking, and billing, giving teams a broader service-management workspace around the change process.
Change control is the product’s clearest strength. Teams can define requester, change control board, QA, and implementation roles; assess impact and risk; create implementation, test, and rollback plans; and manage approval or rejection workflows. The audit trail records proposals, approvals, outcomes, and reasons, while dependency mapping connects changes with assets, services, tickets, projects, and configuration items. That combination makes Startly a fit for organizations that want change records tied to operational context rather than handled as isolated requests.
The published plan structure is simple: Startly offers one paid plan with all features included, plus a 30-day trial. The included scope covers change management, ticketing and service management, CMDB and asset management, and project management. Integrations listed by the vendor include Microsoft, Okta, Google, and Active Directory. This focused breadth should suit small teams that value a unified workspace and straightforward plan selection. Larger organizations or teams seeking a wider integration ecosystem, multiple paid tiers, or specialized change processes may prefer a broader alternative.
Startly pros and cons
- Where it wins
- Risk, impact, approval, and rollback workflows in one module
- Audit trails capture proposals, approvals, outcomes, and reasons
- Links changes with assets, services, tickets, projects, and CIs
- Where it doesn't
- Only one paid plan is available
- The platform is web-based only
- Integrations listed are limited to Microsoft, Okta, Google, and Active Directory
Startly fact sheet, pricing and score →
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