Solutionreach review
Combines multi-channel reminders with texting, scheduling, intake, and EHR sync.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Solutionreach is a patient engagement platform for dental, eye care, medical, and larger healthcare organizations. It is aimed at practices that want to manage appointment reminders alongside ongoing patient communication and workflow tasks. Automated messages can go out by text, email, or voice call, while patients can confirm, cancel, or reschedule appointments. The platform also includes two-way texting, recall messaging, online scheduling, and digital intake forms.
The plans are Patient Connect, Practice Efficiency, Practice Growth, and Enterprise. Published plan highlights list appointment reminders and two-way texting for each; Enterprise is designed for 6+ locations. Pricing is based on contacting sales for a quote, so practices need to discuss their requirements directly rather than compare published plan prices. Solutionreach describes a larger toolset beyond reminders, including recall, online scheduling, and intake, which may suit practices looking to combine communication workflows in one platform.
Integration fit is a central consideration for practices that depend on practice management or EHR data. Solutionreach supports two-way data sync and names Dentrix, EagleSoft, OfficeMate (Eyefinity), Nextech, NextGen, and Crystal PM among its integrations; the product listing states 400 integrations. Web, iOS, and Android platforms are listed, with cloud and mobile deployment. HIPAA is listed as a compliance feature. Practices seeking reminders plus patient engagement and scheduling workflows may find this scope relevant, while those seeking only a narrowly focused reminder tool may prefer to compare simpler alternatives and request a quote before deciding.
Solutionreach pros and cons
- Where it wins
- Sends automated reminders by text, email, and voice call
- Supports confirmations, cancellations, and rescheduling
- Two-way EHR and practice management data sync
- Where it doesn't
- Pricing requires a quote from sales
- All listed plans share the same reminder and texting highlights
- Broader patient engagement tools may exceed reminder-only needs
Solutionreach fact sheet, pricing and score →
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