Softools review
A capable zero-code platform for enterprise operations, with a high upfront cost.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Softools is a cloud-based zero-code platform for corporations, public-sector organisations, and business teams that need configurable operational applications. It supports web application building, forms, dashboards, charts, drill-down reports, workflows, permissions, record-level security, APIs, CSV exchange, and audit trails. Applications run through a browser and support responsive, offline-first mobile operation across web, iOS, and Android. Its scope suits operational, governance, quality, project, and supply-chain processes more than small, single-purpose internal tools.
Pricing has a substantial implementation component. Platform Setup costs £9,000 one time and includes site configuration, user, team, and security configuration, plus administrator training. User Licenses cost £30 per user per month and include a hosted environment, data allowance and backups subject to fair-use limits, platform upgrades, and support. The Apps Incubator costs £12,000 one time and adds a three-day on-site workshop, app development to at least MVP level, and an app portfolio audit. There is no free plan, so teams should budget for both configuration and continuing user licenses before deployment.
Softools is strongest where offline access, governance, and connections to existing business systems matter. Published integrations include SAP, Salesforce, API-enabled legacy systems, CSV, smart devices, IoT hubs, and Power BI, while published APIs support reading and writing application data. Workflow triggers can send notifications, update records, and change security settings, and audit trails provide record history. Enterprise teams with complex field operations or controlled processes should consider it; smaller teams seeking a low-cost internal app, a free starting tier, or a narrow standalone workflow may find the setup fee and licensing model difficult to justify.
Softools pros and cons
- Where it wins
- Offline-first mobile operation across web, iOS, and Android
- Record-level permissions, workflows, audit trails, and APIs
- Connects with SAP, Salesforce, IoT hubs, and Power BI
- Where it doesn't
- £9,000 one-time platform setup fee
- £30 per user per month adds recurring licensing costs
- Requires enterprise-scale needs to justify the entry cost
Softools fact sheet, pricing and score →
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