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SmartTenant review

#15 of 31 in Rent Payment SoftwareProperty Management Software

A broad UK property workspace with Direct Debit collection and compliance workflows.

7.7/10Editor score
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SmartTenant7.7 Visit SmartTenant

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

SmartTenant is property management and rent collection software for UK landlords, letting agents, and property management teams. It brings property, tenancy, finance, issue, applicant, and tenant communication workflows into one workspace. Tenants can use web, iOS, and Android portals for payments, documents, messages, repair updates, and tenancy progress. Rent collection uses GoCardless Direct Debit, while the platform also supports payment history, receipts, arrears follow-up, maintenance coordination, applicant checks, and online tenancy-agreement e-signing.

Pricing is structured around portfolio size. Getting started costs £15 per month for 1–7 units, with VAT included and e-signing included. Growing costs £1.99 per unit per month for 8–100 units, while Scaling costs £1.50 per unit per month for 101 or more units. All listed plans include VAT and e-signing. This makes the entry tier straightforward for smaller portfolios, while the per-unit plans align the subscription with the number of managed units as operations expand.

The main strength is breadth: SmartTenant connects rent collection with daily reconciliation, tenant balances, collection dates, payment history, maintenance requests, contractor assignments, quotes, work orders, applicant identity, Right to Rent, referencing, credit, and affordability workflows. Integrations with GoCardless, Stripe, Xero, LetsSafe, and Experian extend its fit across payments, accounting, screening, and compliance. Managers needing a connected operational system should consider SmartTenant. Those seeking payment-only software or payment rails beyond bank-based collection should choose a more focused alternative.

SmartTenant pros and cons

  • Where it wins
    • Combines rent collection, reconciliation, maintenance, and compliance workflows
    • Tenant portal supports payments, documents, messages, and repair updates
    • Web, iOS, and Android access with GoCardless, Xero, and Experian integrations
  • Where it doesn't
    • Payment rails are bank-only
    • No stated automated-reminder feature for rent follow-up
    • The platform may be broader than needed for payment-only requirements

SmartTenant fact sheet, pricing and score →

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