Smart Maintenance by Cohesion review
A broad maintenance system for teams managing complex commercial property assets.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Smart Maintenance by Cohesion is a computerized maintenance management system for commercial real estate, facilities, and enterprise property teams. It brings work orders, tenant requests, asset records, preventive maintenance, inspections, vendors, inventory, and building-system monitoring into one maintenance workflow. Teams can convert tenant requests into work orders, use QR codes to look up equipment, track warranties and service history, and manage maintenance across complex building portfolios.
The product’s strongest area is operational depth. Work orders support creation, assignment, tracking, closure, and SLA reporting, while preventive maintenance can be generated from schedules, runtime, condition, dates, hours, or sensor thresholds. Mobile inspection routes include checklists, photos, pass/fail logic, and automatic work-order creation. Vendor management adds contracts, insurance-expiration alerts, and expired-vendor blocking. Parts and inventory can be tied to assets and work orders, giving teams more control over the relationship between equipment, maintenance activity, and materials.
Its ecosystem fit is also important for larger property operations. Smart Maintenance is positioned to connect with building automation systems, tenant applications, property management systems, CMMS and maintenance tools, and vendor or service workflows. Temperature controls and indoor-air-quality monitoring extend the system into building operations when those integrations are in place. The trade-off is a sales-led buying process: the published model is contact sales, and the product is presented as demo-led rather than self-serve. Building teams with complex assets and multiple maintenance workflows should find the breadth relevant; smaller teams seeking a simple, independently purchased work-order tool may prefer a narrower option.
Smart Maintenance by Cohesion pros and cons
- Where it wins
- Covers work orders, tenant requests, assets, inspections, and vendors
- Generates preventive maintenance from time, condition, runtime, or sensor thresholds
- Connects maintenance workflows with building and property systems
- Where it doesn't
- Pricing and plans require a sales conversation
- Web-only platform coverage may not suit teams needing broader access
- Its commercial real estate focus may exceed simpler maintenance needs
Smart Maintenance by Cohesion fact sheet, pricing and score →
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