sipgate team review
A feature-rich cloud phone system, though its paid tiers need careful comparison.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
sipgate team is a cloud-based business phone system for companies that need internet calling across users, devices, and locations. It combines visual call routing and forwarding rules with voicemail, call recording, an IVR speech menu, and queues for simultaneous incoming calls. Staff can call through a browser-based webphone, desktop softphone, or mobile app, and compatible SIP phones can also connect. Small teams that want to manage call flows alongside everyday business calling are a natural fit; teams looking primarily for a simple phone line may find its breadth unnecessary.
The published plans separate core calling from more advanced routing and calling allowances. Business S includes the cloud phone system, sipgate app, 50+ integrations, and two connections per user. Business L adds a German landline and mobile flat rate, call queues, an IVR speech menu, and a busy lamp field. Business XL includes L features and a flat rate to landline and mobile networks in EU member states. A separate Enterprise option lists a cloud phone system, Microsoft Teams integration, AI call statistics and data analysis, and SSO with SAML 2.0. The product also has a free plan and a stated 30-day trial; buyers should compare their required calling destinations and routing features against the relevant tier.
Device and software access is broad: sipgate lists web, Windows, macOS, Linux, iOS, and API support, with CRM integrations and REST/push APIs among its features. Zoho CRM and Microsoft Teams are named integrations, while the plan highlights refer to 50+ integrations for business S. Call recording can be automatic, and call and event history can be shared across a team. Phone, email, and documentation support are listed, alongside 24/7 support; compliance includes ISO 27001 and GDPR. Choose sipgate team if your team values flexible routing, queues, and access across devices. A buyer who needs those routing tools on the entry paid tier should check the plan boundaries before deciding.
sipgate team pros and cons
- Where it wins
- Visual routing, IVR, and queues help direct and manage incoming calls.
- Web, desktop, and mobile calling support work across devices.
- Business S includes 50+ integrations and two connections per user.
- Where it doesn't
- Queues and IVR are listed under business L, not business S.
- Flat-rate calling options vary by plan and destination.
- Enterprise features, including SSO and AI call analysis, sit in a separate tier.
sipgate team fact sheet, pricing and score →
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