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Sifter review

#22 of 41 in Issue Tracking SoftwareBug Tracking Software

A focused issue tracker with email intake, workflow controls, and flat monthly pricing.

7.0/10Editor score
Sifter7.0 Visit Sifter

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Sifter is a hosted issue-tracking application for software and site development teams. It centralizes bugs, questions, ideas, and feature requests through web forms or email, making it suitable for small teams and non-technical stakeholders that want a simpler workflow. The cloud-based product is available on web, iOS, and Android, with custom statuses, milestones, boards, search, filtering, attachments, linked issues, notifications, and audit trails.

According to the vendor’s pricing details, Sifter uses flat monthly account pricing with unlimited users. The Small plan costs $29 per month and includes same-day support. Medium costs $49 per month, while Large costs $99 per month and Massive costs $149 per month; those plans include priority support. All plans have unlimited users, and a 14-day trial is available instead of a perpetual free plan. The published plan highlights make support level the main stated difference between tiers.

Sifter’s strongest fit is a team that needs clear issue intake and straightforward project organization rather than extensive operational tooling. Email-based issue updates can help bring requests into one place, while custom statuses, milestones, board views, full-text search, sorting, filtering, and change audit trails support day-to-day tracking. Integrations with Beanstalk, Bitbucket, GitHub, Slack, Taco, Zapier, and the REST API extend its fit across development and collaboration workflows. Teams that require time tracking should choose an alternative, while smaller teams seeking focused paid issue management should find Sifter a direct option.

Sifter pros and cons

  • Where it wins
    • Issue creation and updates through web forms or email
    • Custom statuses, milestones, boards, and audit trails
    • Unlimited users on every paid plan
  • Where it doesn't
    • No perpetual free plan; access starts with a 14-day trial
    • Does not include time tracking
    • Higher tiers primarily add support priority

Sifter fact sheet, pricing and score →

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