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Shwego review

#14 of 26 in Dispatch Management Software

Usage-based dispatch software with live tracking, routing, quoting, payments, and reporting.

7.8/10Editor score
Shwego7.8 Visit Shwego

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Shwego is a cloud-based field-service platform for service contractors such as drain cleaning, pest control, appliance repair, garage door, and electrical businesses. It is designed for high-volume operations with dispatchers, office staff, owners, and technicians working from web, iOS, and Android apps. The platform combines scheduling, dispatch, live technician locations, job mapping, quoting, customer records, invoicing, payments, notifications, and reporting for teams handling roughly 50 to 200 jobs per day.

Pricing is based on completed jobs rather than a monthly or annual subscription. The Growth plan costs $3 per completed job and includes unlimited techs, dispatchers, and seats plus the full platform, with no subscription or annual contract. Scale costs $2 per completed job and adds multi-location accounts, routing, and priority support with a direct cell line. Volume costs $1 per completed job and adds dedicated migration and onboarding alongside the Scale features. The vendor's pricing page presents these as Summer 2026 introductory tiers, making the model most relevant to businesses that prefer usage-based costs and have enough job volume to benefit from lower per-job rates.

The standout workflow is dispatch coordination: dispatchers can assign jobs from a real-time drag-and-drop board, view technician locations and statuses, and receive route-aware suggestions for available trucks. Recurring job loading, on-site quotes with e-approval, quote-to-job conversion, automatic invoicing, card or ACH collection, and performance reports extend that workflow beyond assignment. Customer SMS and email notifications are included, while the vendor says texting integration is planned for Q3 2026, so businesses requiring current two-way in-product messaging or a broad integration ecosystem should consider alternatives. Shwego fits contractors prioritizing dispatch visibility and per-job pricing; subscription-focused teams may prefer another model.

Shwego pros and cons

  • Where it wins
    • Real-time board with drag-and-drop assignment and live technician locations
    • Route-aware dispatch, recurring jobs, quotes, payments, and reporting in one platform
    • Unlimited techs, dispatchers, and seats on the Growth plan
  • Where it doesn't
    • No free plan or subscription-based pricing option
    • Texting integration is planned for Q3 2026
    • Founded in 2024, with a comparatively short operating history

Shwego fact sheet, pricing and score →

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