ShopMate
ShopMate: A practical omnichannel platform for retailers that need connected online and offline operations. Ranked #237 of 278 in Ecommerce Platforms by our editors (3.0/10); pricing: 7-day trial; best for indian omnichannel retailers needing POS.
At a glance
- Editor score3.0 / 10
- Pricing7-day trial
- Best forIndian omnichannel retailers needing POS
- Free planNo
- Hosting modelHosted
- Facts checked21 Sep 2026
Where it wins
- Synchronizes inventory between online stores and offline POS locations
- Combines GST invoicing, procurement, shipping, and analytics
- Supports Razorpay, Shiprocket, WhatsApp, and custom domains
Where it doesn't
- Charges 5% commission plus 18% GST on every order
- Offers only a web platform, with no native mobile app listed
- Focuses on physical retail rather than digital products or recovery tools
Our verdict on ShopMate
ShopMate is a hosted ecommerce platform for Indian merchants that need an online storefront alongside physical retail operations. It brings together a branded store with a custom domain, offline point-of-sale, multi-location inventory, shipping, procurement, vendor management, GST invoicing, and customer account features. Retail teams can also manage product variants, image galleries, coupon codes, wishlists, barcode scanning, and staff access controls. Its strongest fit is an omnichannel retailer that wants commerce and store operations in one web-based system.
The published commercial model is relatively straightforward: ShopMate offers a seven-day trial and charges a 5% commission plus 18% GST per order instead of using multiple subscription tiers. The listed ShopMate Complete Plan includes an online store, offline POS, analytics and reports, dedicated support, and a website and admin panel. That structure may suit merchants who prefer a single operating plan, but order-based charges should be assessed against expected sales volume. There is no free plan, so the trial is the main lower-commitment route for evaluating the platform.
Operational breadth is the main reason to consider ShopMate. Inventory synchronization across online and offline locations, shipping rate comparison, label generation, tracking, returns, and procurement address day-to-day retail coordination. Analytics cover revenue, profit, orders, and customer acquisition, while integrations with Razorpay, Shiprocket, and WhatsApp support payments, logistics, and customer communication. The trade-off is a web-only environment and a clear emphasis on physical retail workflows. Retailers seeking digital-product delivery, recovery tooling, or a subscription model may prefer a more specialized alternative. ShopMate is better suited to Indian businesses prioritizing POS and inventory coordination across channels.
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ShopMate pricing
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ShopMate fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Hosting model | Hosted |
| Sales channels | Omnichannel |
| Inventory locations | Not verified |
| Transaction fee | Platform |
| Abandoned cart recovery | Not verified |
| App marketplace | Not verified |
| Digital products | Not verified |
| Free trial | 7 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Live chat · 24/7 |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 3 integrations: Razorpay, Shiprocket, WhatsApp |
| Pricing | 7-day trial (source) |
| Website | theshopmate.com |
| Facts checked | 21 Sep 2026 |
ShopMate integrations
ShopMate lists 3 integrations on its own site.
- Razorpay
- Shiprocket
Alternatives to ShopMate
- ShopifyA broad hosted commerce platform spanning storefronts, operations, retail, marketplaces, and AI channels.9.4
- WooCommerceA flexible, free core for WordPress stores that need customization and extensions.9.2
- BigCommerceBigCommerce combines hosted storefronts, omnichannel selling, APIs and headless commerce.9.1
See all ShopMate alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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