Shipup review
A broad enterprise tracking suite, priced for teams that need returns and claims.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Shipup is a post-purchase platform for ecommerce teams managing order and shipment visibility after checkout. It combines tracking, branded or custom tracking pages, delivery-status notifications, delivery estimates, returns management, delivery-incident monitoring, carrier claims and logistics reporting. The platform is available through the web, API and Chrome extension, with support for ecommerce brands using Shopify, Magento or Prestashop.
Pricing is structured across three paid monthly plans. Essential costs €299 per month, Advanced costs €599 per month, and Premium costs €999 per month. Essential and Advanced list fixed subscriptions, while Premium lists a custom price per package. The plans include API access, webhooks and FTP, SSO and multi-account management. The pricing model also lists usage charges separately, which may vary by package or channel, and the plans carry a minimum one-year commitment. With no free plan, Shipup is aimed at organizations budgeting for a paid post-purchase system.
Its main strength is breadth: teams can connect order or tracker data through REST API and FTP imports, receive shipping-event updates through webhooks, and connect the platform with Shopify, Magento, Prestashop and Klaviyo. Delivery communications cover email, SMS, WhatsApp and Apple Wallet, while dashboards support logistics and marketing reporting. Shipup fits enterprise ecommerce operations that need tracking alongside returns and claims workflows. Teams seeking free access or a narrower, lower-commitment tracking tool should consider a different option.
Shipup pros and cons
- Where it wins
- Branded tracking pages with delivery estimates and custom domains
- Email, SMS, WhatsApp and Apple Wallet notifications
- Returns, incident monitoring and automated carrier claims
- Where it doesn't
- Starts at €299 per month with no free plan
- Plans require a minimum one-year commitment
- Usage charges are listed separately from the subscription
Shipup fact sheet, pricing and score →
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