ServiceNow ESG Management review
An enterprise ESG reporting tool for data collection, emissions tracking, goals, and disclosures.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ServiceNow ESG Management helps organizations collect, organize, and report environmental, social, and governance information. Its dashboards bring together ESG metrics, goals, and disclosure status, while data can be entered manually or collected through automated feeds. The product is aimed at enterprise teams managing ESG information, emissions, goals, and reporting in a ServiceNow environment. It is available as a cloud-based web product.
The product's fit is closely tied to the ServiceNow ecosystem, while integrations also include Workday, SAP Concur, and Arcadia. It can draw data from ServiceNow and third-party software, which may suit organizations coordinating ESG inputs across existing systems. The application is available through the ServiceNow Store, and prospective buyers are directed to contact sales for purchasing information. That sales-led route is worth factoring into evaluation alongside its ecosystem fit.
Its reporting scope goes beyond collecting figures: teams can define metrics and KPIs, track progress against targets, create materiality topics in an interactive matrix, and draft disclosures using dynamically updated ESG data. Greenhouse-gas calculations cover Scopes 1, 2, and 3, with configurable methodologies and emission factors. Content accelerators cover GRI, SASB, TCFD, and UN SDGs. This makes it a candidate for enterprises seeking connected ESG data management and disclosure workflows; organizations looking for a non-ServiceNow-centered setup, or a desktop product, should consider alternatives. Support channels listed for the product are documentation and community.
ServiceNow ESG Management pros and cons
- Where it wins
- Tracks ESG goals, targets, metrics, and disclosure status in dashboards
- Calculates Scope 1, 2, and 3 emissions with configurable methodologies
- Supports materiality assessment and content accelerators for multiple frameworks
- Where it doesn't
- Purchasing information is provided through a sales contact
- Available as a cloud deployment on the web
- Support channels listed are documentation and community
ServiceNow ESG Management fact sheet, pricing and score →
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