Sertifi by Flywire review
A hospitality-oriented signing platform that combines agreements, payments, and audit controls.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Sertifi is a SaaS platform for hotels, lodging businesses, venues, travel companies, and other hospitality teams handling digital agreements. It supports contracts, banquet event orders, HR paperwork, vendor agreements, payment authorizations, and related documents. Teams can send files for signature, collect card or ACH payments alongside agreements, automate reminders, reuse templates, and monitor request status. The platform is available through web and API workflows, with signer-upload fields, initials, dates, company, title, custom fields, and payment authorization fields.
Its strongest fit is the combination of signing and hospitality payment workflows. The Essentials plan covers hotel and lodging, event and venue, and travel advisor packages, with selectable or packaged e-signature capabilities depending on the package. Premium adds e-signatures plus additional payment and authorization capabilities, also depending on the package. A Build-your-own package can be customized with a Sertifi account manager. The published pricing structure uses contact-sales package pricing rather than public amounts, so buyers should expect to discuss requirements before comparing costs. There is no free e-signature plan.
Sertifi also offers useful operational controls for organizations with defined processes. Reusable document-library templates, bulk sending, automated reminders, and audit records covering access and signing events, timestamps, IP addresses, email addresses, hash records, and signing methods support recurring document workflows. Authentication can use SMS, email, login, password, or knowledge-based methods. REST and SOAP APIs support embedded or in-session signing, while integrations include Amadeus Delphi.fdc, Infor Sales & Catering, Salesforce, Oracle OPERA Cloud, and Oracle OPERA 5. Hospitality teams needing payments and authorization alongside signatures should consider Sertifi; organizations seeking a broadly focused signing tool may prefer an alternative.
Sertifi by Flywire pros and cons
- Where it wins
- Combines e-signatures with card and ACH payment collection
- Detailed audit trails and multiple signer authentication options
- Hospitality integrations, templates, bulk sending, and APIs
- Where it doesn't
- Public pricing is not provided; packages require contact with sales
- Advanced capabilities vary by selected customer segment and package
- Its hospitality focus may not suit general-purpose signing needs
Sertifi by Flywire fact sheet, pricing and score →
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