SendOrder review
A practical catering operations hub with a capable free plan and complex paid pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SendOrder is web-based catering and food-operations software for caterers, cafés, restaurants, bakeries and other food businesses. Its core workflow connects ingredient, recipe, dish and catering-package costing with menu creation, inventory, order and expense management. For event-focused teams, the product is especially relevant when food preparation, bulk orders and delivery timing need to stay connected. It also offers website integration, direct online ordering and reminders for preparation and delivery jobs.
Pricing is split across a free Starter plan, Pro yearly and two Diamond + AI billing options. Starter includes setup, food costing, preparation conversion, inventory, recipes and order management at no cost. Pro yearly adds an invoice converter and Stripe integration for $299 per year, while retaining setup, costing, inventory and recipe management. Diamond + AI is listed at either $499 one-time or $99 per month, with a custom online ordering website, QR code ordering, Square integration, team scheduling, CRM and an AI agent. A 30-day free trial is also published. The displayed dollar amounts do not identify an ISO currency, so buyers should clarify the applicable currency before comparing plans.
The standout operational feature is the path from invoicing to kitchen execution: paid invoices can be converted into printable prep lists, with job reminders supporting preparation and delivery times. Profit, expense and waste reporting adds visibility beyond basic menu and recipe management. The product suits budget-conscious catering teams that mainly need costing, prep and order coordination, particularly those comfortable with web software and Stripe or Square. Teams seeking clearly comparable international pricing or a more narrowly defined event-planning system may prefer to assess alternatives before selecting SendOrder.
SendOrder pros and cons
- Where it wins
- Free plan includes recipes, menus, inventory, invoices and prep lists
- Converts paid invoices into printable kitchen preparation lists
- Supports Stripe, Square, website ordering, reminders and reporting
- Where it doesn't
- Displayed $ amounts do not specify an ISO currency
- The paid entry plan is billed annually
- Advanced ordering, CRM and AI tools require Diamond + AI
SendOrder fact sheet, pricing and score →
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