SAR Portal review
A portal-led DSAR workflow tool with AI-assisted redaction and a one-case monthly Basic plan.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SAR Portal is a cloud-based DSAR platform for organizations that need to receive and manage GDPR data subject requests. Its public portal supports configurable branding and email OTP verification, while teams can handle access, erasure, rectification, restriction, portability, and objection requests. Case timelines, task assignment, deadline reminders, secure response delivery, and an exportable audit trail bring the process into one web-based workflow. That makes it a fit for small teams seeking a straightforward request portal, as well as larger privacy teams that need role-based collaboration.
The published plans start with Basic at €29 per month, or €199 per year, and include the public portal, OTP verification, AI redaction, and an audit log. Basic is limited to 1 case per month, so it suits very low request volumes rather than teams expecting steady intake. Starter costs €59 per month or €590 per year and adds role-based access control and priority email support. Pro is €199 per month or €1,990 per year; its listed additions include custom branding and historical case import. Enterprise is €3,000 per year, with high-volume cases and AI processing, bulk ZIP processing, a dedicated account manager, and a 99.5% uptime SLA. A 14-day free trial is available without a card requirement, and prices exclude VAT.
Redaction is a notable part of the workflow: AI detects personal data and suggests document redactions, but proposed changes still require manual review and approval. This keeps a human decision in the process while reducing some document handling work. The portal is the explicit submission route; requests received by email or post can be entered manually as cases, rather than being automatically discovered across systems. Integrations listed include Microsoft Azure, Microsoft, and Google. Choose SAR Portal if portal-led intake, audit evidence, and guided fulfillment matter more than automated discovery; teams with higher volumes should assess the plan limits and tier fit before choosing.
SAR Portal pros and cons
- Where it wins
- Branded portal with email OTP verification and secure response delivery
- Covers six request types with timelines, tasks, and deadline reminders
- AI suggests redactions, with manual review and approval
- Where it doesn't
- Basic is limited to 1 case per month
- No automated data discovery
- Request submissions use the portal; email and post requests need manual entry
SAR Portal fact sheet, pricing and score →
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