Samaritan review
A mature volunteer operations suite with scheduling, compliance controls, and reporting.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Samaritan is web-based volunteer management software for organizations running volunteer services programs. It supports public opportunity publishing, searchable listings, online registration, self-signup, shift scheduling, volunteer communications, service-hour tracking, custom forms, credential management, and reporting. The vendor positions it for small to large programs in healthcare, education, government, rescue missions, civic organizations, and businesses. Its eRecruiter and eCoordinator components separate volunteer-facing recruitment from administrator workflows, while API options support external-system connections.
For programs with detailed eligibility and oversight requirements, Samaritan goes beyond basic shift calendars. Coordinators can use recurring slots, capacity limits, reminders, email and text messaging, surveys, accomplishment records, logbooks, filters, exports, and analytics. Credential, prerequisite, training, and expiration tracking support structured volunteer programs where participation depends on current requirements. Background-check integrations and connections to systems such as Moodle, Cornerstone, Workday, DocuSign, Google Maps, Microsoft Exchange, and identity services add useful ecosystem coverage.
Pricing follows a contact-sales model, with prospects directed toward a demo and budget discussion rather than plan-by-plan public comparisons. That approach suits organizations evaluating a broader operational system, but it gives buyers less immediate visibility into package boundaries and costs. Samaritan is a strong fit for mature programs that need scheduling, communications, records, compliance-oriented tracking, and reporting in one system. Smaller teams seeking a lightweight signup calendar or transparent self-serve pricing may prefer a narrower tool.
Samaritan pros and cons
- Where it wins
- Combines signup, scheduling, reminders, messaging, and capacity limits
- Tracks hours, mileage, credentials, training, prerequisites, and expirations
- Connects with Salesforce, Microsoft Dynamics, SAML, and learning systems
- Where it doesn't
- Pricing requires a sales conversation rather than published plan comparisons
- Broad administrative controls may require structured program management
- Access is centered on web and API platforms
Samaritan fact sheet, pricing and score →
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