SalonCRM review
Affordable salon CRM basics with booking, client records, reminders and reports.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SalonCRM is browser-based management software for beauty salons, hairdressers, nail studios, spas and related businesses. It brings together appointment calendars, staff schedules, client cards, public booking links, reminders, reports and GDPR tools. Client records can include history, notes, photos, tags and treatment details, while owner and employee roles support shared operations. The product suits small salons that want core CRM marketing functions without installing desktop software.
The published plans show a 14-day trial and two paid monthly subscriptions. START costs $26 per month and includes calendars, appointments, services, staff schedules, client records, a public booking link, unlimited system emails, GDPR tools and activity logs. PREMIUM costs $52.5 per month and adds unlimited system SMS, automatic SMS reminders, SMS confirmations, manual SMS from client cards and SMS for public booking requests. The platform works in a browser on desktop, tablet and phone, and its listed ecosystem includes Messenger, WhatsApp, Instagram, Facebook, Google profile, SMS and email.
SalonCRM’s strongest fit is day-to-day retention work: client segmentation through tags, appointment reminders, booking requests, re-engagement-oriented reporting and records that connect treatments with products, batches and photos. Revenue, no-show and client-return reports give owners practical visibility into salon activity. The trade-off is scope: campaign automation is basic, and AI features are not included. Salons seeking straightforward scheduling, client history and reminder tools should consider it; teams needing advanced automation or a broader marketing system should look elsewhere.
SalonCRM pros and cons
- Where it wins
- Client tags, history, notes, photos and treatment records
- Public booking links with automatic SMS and email reminders
- GDPR tools plus revenue, no-show and return reports
- Where it doesn't
- Campaign automation is basic
- SMS features require the PREMIUM plan
- The product runs through the web only
SalonCRM fact sheet, pricing and score →
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