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Route Track

Freemium#15 of 28 in Order Tracking Software

Route Track: A free-access tracking layer with branded updates, split shipments, and broad carrier coverage. Ranked #15 of 28 in Order Tracking Software by our editors (7.6/10); pricing: Free plan; best for commerce brands needing post-purchase tracking.

7.6/10Editor score

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Route Track7.6 Visit Route Track

At a glance

Editor score
7.6 / 10
Pricing
Free plan
Best for
Commerce brands needing post-purchase tracking
Free plan
Yes
Branded tracking page
Yes
Founded
2019 · Lehi, Utah, United States
Facts checked
21 Sep 2026

Where it wins
- Standard access costs $0/month with no monthly or hidden fees
- Branded tracking pages support custom logos, colors, and messaging
- More than 1,100 carrier integrations plus API support
Where it doesn't
- Delivery estimates depend on information supplied by the carrier
- Custom package and funding options require a Custom plan
- Product recommendations may add complexity to a focused tracking experience

Our verdict on Route Track

Route Track gives ecommerce merchants a branded way to manage post-purchase tracking across web, iOS, Android, and API environments. It supports tracking pages with logos, colors, messaging, shipment maps, carrier checkpoints, order details, estimated delivery dates when supplied by the carrier, and split-shipment views. The product is designed for commerce brands that want tracking to extend beyond a basic status page into customer notifications and post-purchase engagement.

Pricing is straightforward at the entry level. The Standard plan is listed at $0/month and includes unified access to Route’s post-purchase platform, no monthly or hidden fees, and custom configuration for merchant needs. The Custom plan adds custom package and funding options, API and custom integrations, and unified access to the same broader platform. This structure suits merchants that want a free starting point or need a tailored implementation, while the Custom plan is the relevant path for more specialized environments.

Route Track’s strongest fit is its commerce and carrier ecosystem. It connects with Shopify, BigCommerce, Salesforce Commerce, WooCommerce, and Adobe Commerce Cloud, while its API covers orders, shipments, tracking, protection, and resolution. Email, SMS, and app notifications give merchants several ways to keep customers informed, and product recommendations can turn tracking experiences into another engagement surface. Choose Route Track if branded post-purchase communication, split-shipment visibility, and broad carrier coverage matter. A simpler option may suit merchants that only need basic shipment status updates without recommendations, multiple notification channels, or broader post-purchase capabilities.

Your product? Our editors can test Route Track in depth and publish a review, labelled as paid · from $149/mo →

Route Track pricing

Plans Free planFreemium A usable free plan; paid tiers unlock the limits above. Prices checked 21 Sep 2026.

See plans on route.com

All 2 Route Track plans and prices →

Route Track fact sheet

Free plan	Yes
Paid from	Not verified
Branded tracking page	Yes
Shipment notifications	Yes
SMS notifications	Yes
Delivery estimates	Yes
Supported carriers	Not verified
Custom tracking domain	Not verified
API access	Yes
Deployment	Cloud, Mobile
Platforms	Web, iOS, Android
Compliance & security	SOC 2, GDPR
Support	Email, Docs
Built for	Small business, Mid-market, Enterprise (editorial estimate)
Integrations	6 integrations: Shopify, BigCommerce, Salesforce Commerce, WooCommerce, Adobe Commerce Cloud, API See all →
Pricing	Free plan (source)
Website	route.com
Facts checked	21 Sep 2026

Route Track integrations

Route Track lists 6 integrations on its own site.

Shopify
BigCommerce
Salesforce Commerce
WooCommerce
Adobe Commerce Cloud
API

See all Route Track integrations →

Alternatives to Route Track

See all Route Track alternatives →

Used Route Track? Be the first to review it

The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Route Track for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.

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Featured on iTechGuides

Route Track is listed in our Order Tracking Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update