ROME
ROME: Connect scheduling, parts, production visibility and customer updates in one shop system. Ranked #4 of 9 in Auto Body Software by our editors (7.4/10); pricing: Pricing on request; best for shops focused on production flow and customer updates.
At a glance
- Editor score7.4 / 10
- PricingPricing on request
- Best forShops focused on production flow and customer updates
- Collision estimatingYes
- Founded1988 · Draper, Utah, United States
- Facts checked24 Sep 2026
Where it wins
- Tracks vehicle status and parts availability on a real-time production board
- Combines parts ordering, inventory location, returns and core-charge tracking
- Supports customer updates, paperless check-in and mobile technician access
Where it doesn't
- Estimating relies on integrations and the Tractable AI workflow
- Software pricing requires contacting sales
- Insurer workflows are not established in the product description
Our verdict on ROME
ROME brings scheduling, parts tracking, production visibility and customer communication into a collision shop management system for independent body shops and dealership collision centers. It is suited to teams that want repair status and parts availability visible across the shop, with technicians able to access repair information from Android mobile apps. The product has been in the market since 1988, and its described scope spans the front-office workflow through work-bay updates rather than focusing on a single shop task.
Production flow is a central strength. The shop calendar supports load-leveling scheduling, while the production board shows vehicle status and parts availability in real time. Parts workflows cover ordering, inventory location, returns and core-charge tracking. Customer-facing functions include text and email communications, reminders, paperless check-in, authorization signatures and photo updates. Technicians can view repair details, assignments and estimates, and add notes. These connected functions make ROME a fit for shops looking to coordinate jobs and keep customers informed. Its cloud and mobile deployment and Android access support that workflow.
ROME also connects with dealer management systems, body shop paint and customer service systems, collision estimating products, QuickBooks and Tractable AI. Tractable AI provides a photo-based estimate workflow through ROME, while the vendor directs users to Web-Est for estimating; buyers should therefore assess the estimating tools and integrations they need rather than treating ROME as a standalone estimating package. According to the vendor's description, implementation, training and consulting services are available, and support channels include email and documentation. Pricing is contact-sales rather than a published software price. Shops prioritizing production control and customer updates should consider ROME; buyers focused on insurer workflows or a self-contained estimating system should compare alternatives.
ROME pricing
ROME fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Collision estimating | Yes |
| Repair order management | Yes |
| Parts management | Yes |
| Insurer workflows | Not verified |
| Mobile platforms | Android |
| Deployment | Cloud, Mobile |
| Platforms | Web, Android |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Dealer management systems, Body shop paint systems, Body shop customer service systems, Collision estimating systems, QuickBooks, Tractable AI See all → |
| Pricing | Pricing on request |
| Website | rometech.com |
| Facts checked | 24 Sep 2026 |
ROME integrations
ROME lists 6 integrations on its own site.
- Dealer management systems
- Body shop paint systems
- Body shop customer service systems
- Collision estimating systems
- QuickBooks
- Tractable AI
Alternatives to ROME
- Audatex EstimatingA focused estimating system for shops that need detailed vehicle-specific collision estimates.9.0
- Mitchell Cloud EstimatingConnected collision estimating with OEM procedures, parts workflows and AI-assisted estimates.8.2
- CCC ONE Repair WorkflowConnects repair planning, cost tracking, parts ordering, and invoicing in one workflow.7.7
ROME vs the competition
- ROME vs Audatex Estimating
- ROME vs Mitchell Cloud Estimating
- ROME vs CCC ONE Repair Workflow
- ROME vs Web-Est
- ROME vs Mitchell RepairCenter
- ROME vs AutoMate
Compare ROME with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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