Roldesk
Field-service dispatch and management software
At a glance
- Editor score8.2 / 10
- PricingFree plan · paid from $29/mo · 14-day trial
- Best forSmall maintenance teams wanting low-cost dispatch
- Free planYes
- Facts checked22 Sep 2026
Where it wins
- Free plan covers basic work orders, dispatch, scheduling, and mobile access
- Offline technician app includes time tracking, photos, and signatures
- GPS tracking, route optimization, API access, and recurring maintenance scale upward
Where it doesn't
- Free plan is limited to one backoffice user and one mobile seat
- Platform coverage is listed for web
- Advanced capabilities require higher-tier plans
Our verdict on Roldesk
Roldesk is field-service management software for trades and service teams including HVAC, electrical, plumbing, solar, IT, generators, and refrigeration. It brings work-order creation, assignment, scheduling, dispatch, customer updates, inventory, billing workflows, and preventive maintenance into one system. Technicians get a mobile app with offline access, time tracking, photos, and signatures, while customers can follow live job progress through a portal. It is a strong fit for small maintenance operations that need structured dispatch without starting with a paid subscription.
Pricing is organized around five plans. Free costs $0 per workspace per month and includes one backoffice user, one mobile seat, work orders, a dispatch board, a scheduler, and the technician mobile app. Starter costs $29 per workspace per month and adds three mobile seats, CRM, assets, reports, and a customer portal. Advanced costs $69 per workspace per month and adds two backoffice users, seven mobile seats, GPS tracking, projects, and white-label branding. Professional adds three backoffice users, 10 mobile seats, preventive maintenance, advanced reports, route optimization, and API access. Custom adds unlimited backoffice and mobile seats, dedicated onboarding, SLA, and priority support.
The standout depth is dispatch-to-field coordination: shared scheduling, real-time tracking, GPS, route optimization, recurring work orders, inventory for parts and vehicles, and a quotes-to-invoices workflow cover the core operating cycle. Versioned REST API access and webhooks provide an integration path, while the listed platform coverage is web. Teams needing a focused system for dispatch, mobile technicians, and recurring maintenance should consider Roldesk. Organizations seeking broader platform coverage or named ecosystem integrations may prefer an alternative.
Roldesk pricing
All 5 Roldesk plans and prices →
Roldesk fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| GPS vehicle tracking | Yes |
| Two-way messaging | Not verified |
| Mobile apps | Not verified |
| Recurring jobs | Yes |
| Customer notifications | Not verified |
| API access | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Live chat |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Free plan · paid from $29/mo · 14-day trial (source) |
| Website | roldesk.com |
| Facts checked | 22 Sep 2026 |
Alternatives to Roldesk
- ServiceM8Complete dispatch, mobile workflows, recurring jobs, payments, and accounting connections.6.8
- DispatchCoreA low-cost dispatch hub with strong mobile workflows for small field-service teams.7.4
- ResgridA broad, free dispatch platform for teams needing live operations and responder coordination.4.0
See all Roldesk alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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