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Richpanel pricing

#62 of 100 in Help Desk SoftwareEcommerce Customer Service SoftwareShopify Help Desk AppsDigital Customer Service Platforms+3 more

Richpanel costs from $99/seat/mo on its cheapest paid plan; 3 plans in all, as listed on richpanel.com — prices checked 20 Sep 2026.

3.5/10Editor score
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Richpanel pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 20 Sep 2026.
See plans on richpanel.com

Richpanel plans & pricing

PlanPriceKey limits
Helpdesk Seats$99/seat/mo No per-ticket fee on top of the seat
  • Unified inbox across channels
  • Assignment rules and round-robin routing
  • CSAT, team, and revenue reporting
  • Macros, saved views, internal notes, and custom fields
  • Customer, order, and subscription context
AI Agents$0.20/unit usage-based Charged once per AI-handled conversation
  • Email, chat, social, SMS, and WhatsApp support
  • Policy-trained responses
  • Escalation when uncertain
  • QA review of closed conversations
  • Agent copilot
Returns & Exchanges$99/mo Paid add-on; $99 per month to start
  • Automated return and exchange policies
  • Shop Now exchanges
  • Store credit
  • Carrier rate shopping
  • Fraud prevention

Prices as published by the vendor on richpanel.com, checked 20 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    16 integrations: Aircall, HubSpot, Instagram, Facebook, Gmail, Smile.io …
  • Free plan
    No
  • Paid from
    $99/seat/mo
  • SLA management
    Yes

Our full Richpanel verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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