REVIEWS.io review
A broad review platform with a useful free tier for ecommerce teams.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
REVIEWS.io is a SaaS review management platform for ecommerce merchants, retailers, and teams responsible for marketing, customer experience, or brand reputation. It supports product and company reviews, verified feedback, photo and video collection, third-party review monitoring, reputation management, analytics, and website display tools. Multi-store and custom or headless implementations are also supported, making it suitable for businesses with more involved commerce setups.
Pricing follows a freemium structure. The Free plan includes 25 review invites per month and is available through the Shopify App Store. Paid plans start at 29, with Essentials supporting up to 300 review invites, product and company reviews, automated collection, photo and video collection, and more than 15 on-site widgets. Start-Up raises the allowance to 1,500 and adds Google Seller Ratings, Google Rich Snippets, review importing, third-party collection, and 100 SMS invites per month. Grow supports up to 5,000 invites and adds reputation management, AI summaries, competitor analysis, custom attributes, 100 SMS invites, and 100 survey replies per month. Plus supports up to 10,000 invites and adds AI replies, API access, shoppable UGC galleries, Bazaarvoice syndication, and a customer success manager. A 14-day free trial is available.
Its ecosystem is a strong fit for commerce-led review programs. Integrations include Shopify, BigCommerce, Adobe Commerce, WooCommerce, Shopware, Klaviyo, Attentive, dotdigital, ActiveCampaign, Gorgias, Zendesk, Intercom, Google, Meta, and TikTok Shop. Review alerts can be sent by email or Slack, while widgets, badges, carousels, social-proof banners, and shoppable UGC galleries support multiple display needs. Choose REVIEWS.io if you want a free starting point with room for structured collection, monitoring, analytics, and integrations. Consider another option if API access or AI-generated replies must be available without selecting the top plan.
REVIEWS.io pros and cons
- Where it wins
- Free plan includes 25 review invites per month
- Supports email, SMS, third-party review collection, and monitoring
- Wide ecommerce, marketing, helpdesk, and social integrations
- Where it doesn't
- Free plan is limited to 25 review invites per month
- API access and AI review replies are limited to Plus
- Higher invite volumes require progressively higher paid tiers
REVIEWS.io fact sheet, pricing and score →
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