RepairShopr review
A repair-shop-focused PSA with billing, portals, automation, and broad integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
RepairShopr is cloud-based service management software for repair shops, IT consultants, and managed service providers. Its scope covers CRM records, PSA ticketing, SLA and contract management, estimates, invoicing, recurring billing, inventory, point of sale, field jobs, appointments, reporting, and customer portals. Web, iOS, Android, and API access support teams working across office, mobile, and connected business systems. The product is most naturally suited to repair shops that are adding or expanding managed IT services and need operational workflows alongside repair-oriented functions.
Pricing is organized by plan, location, user, and ticket or invoice volume rather than per-user billing. Starter Annual costs $59.99 per month with annual billing and includes 75 tickets and invoices per month, one location, and one user account. Repair Shop Annual costs $129.99 per month for unlimited tickets and invoices, one location, and 10 user accounts. Big Chain Annual costs $139.99 per month for unlimited tickets and invoices, 2+ locations, and 10 user accounts. Monthly billing is $69.99 for Starter, $139.99 for Repair Shop, and $149.99 for Big Chain. Every listed plan includes a customer portal, recurring invoicing, and QuickBooks integration, while a 14-day free trial is available.
The platform’s ecosystem is a central strength. Integrations include QuickBooks, Xero, Zapier, Slack, Microsoft Teams, Twilio, Stripe, PayPal, TeamViewer, ScreenConnect, IT Glue, and several RMM or monitoring products, including SolarWinds RMM, SolarWinds N-Central, Ninja, and Watchman Monitoring. API access extends its connection options. RepairShopr fits teams that want repair operations and MSP service management in one cloud product. Organizations seeking a broader native remote-monitoring platform or a less repair-focused environment should consider alternatives built around those priorities.
RepairShopr pros and cons
- Where it wins
- Combines PSA ticketing, SLAs, estimates, billing, and customer portals
- Supports inventory, point of sale, field jobs, appointments, and automation
- Connects with QuickBooks, RMM tools, payment platforms, and collaboration apps
- Where it doesn't
- Starter plans cap usage at 75 tickets and invoices per month
- No free plan is offered
- Remote monitoring is handled through integrations rather than a listed native capability
RepairShopr fact sheet, pricing and score →
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